Client Web App: Attending a virtual service

With our Zoom integration, clients can attend virtual services directly through the Client Web App. Clients can also attend virtual services using the Achieve Client App. For information about attending in-person services, see Client Web App: Checking in to a service.

To attend a virtual service through the Client Web App:

  1. On the top menu, click My Schedule.
  2. In Upcoming Schedule, under Action, click the Join Session button next to the service you want to attend.
    • If you do not have your first name, last name, and email address associated with your client profile, you will be directed to a Zoom sign up page. At this point, submit the required information.
  3. If the service has not yet started, the time at which the virtual service is expected to begin will be displayed. At the start time of the service, you can click the link to join the service. You will be directed to the waiting room until the service begins, and you must refresh the page periodically to see if the session has started.
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