If you have any inquiries related to your merchant processor, such as wanting to know the status of transactions within your business, you must contact the merchant processor directly. The table below provides the customer care contact information for merchant processors associated with WellnessLiving.
If you require additional information related to your merchant processing, please contact WellnessLiving’s Merchant team by calling 1-888-668-7728 or emailing Merchant@wellnessliving.com.
| Merchant Processor | Contact Information |
| Argus Merchant Services | Customer Care Phone: 1-888-459-0660 Email: customercare@argusinvision.com |
| Barclays | Customer Care Phone: +44 (0)1604 269518 |
| First ACH | Customer Support Phone: 1-877-770-7058 Email: support@firstach.com |
| Payrix (formerly IntegraPay) | Customer Support Phone (Australia): 1-800-893-804 Phone (New Zealand): 0800-480-054 Email: admin@integrapay.com Website: https://www.payrix.com.au/support Refund Processing Applications |
| Nuvei (formerly Pivotal) | Customer Service & Technical Support Phone: 1-866-687-3722 Email: newwellnessmerchant@ppi.me Online Payment Solutions |
| Paragon (formerly Direct Connect) | Customer Care Phone: 1-800-884-5208, option 1 Email: customercare@paragonsolutions.com Account Setup Technical Support |
| Paysafe (formerly Optimal Payments) | Merchant Support Phone: 1-888-709-8753, option 1, then 1 Email: customersupport@paysafe.com Technical Support |
| QuickPay (formerly PayChoice) | Customer Care Email: office@quickpay.net.au or office@paychoice.com.au |
