Contact information for merchant processors and ACH providers

If you have any inquiries related to your merchant processor, such as wanting to know the status of transactions within your business, you must contact the merchant processor directly. The table below provides the customer care contact information for merchant processors associated with WellnessLiving.

If you require additional information related to your merchant processing, please contact WellnessLiving’s Merchant team by calling 1-888-668-7728 or emailing

Merchant ProcessorContact Information
Argus Merchant ServicesCustomer Care
Phone: 1-888-459-0660
BarclaysCustomer Care
Phone: +44 (0)1604 269518
First ACHCustomer Support
Phone: 1-877-770-7058
Payrix (formerly IntegraPay)Customer Support
Phone (Australia): 1-800-893-804
Phone (New Zealand): 0800-480-054

Refund Processing Applications
For more information on applying for refund processing, see Applying for refunds with Payrix.

Nuvei (formerly Pivotal)Customer Service & Technical Support
Phone: 1-866-687-3722

Online Payment Solutions
Phone: 1-866-870-6927

Paragon (formerly Direct Connect)Customer Care
Phone: 1-800-884-5208, option 1

Account Setup
Phone: 1-800-884-5208, option 2

Technical Support

Paysafe (formerly Optimal Payments)Merchant Support
Phone: 1-888-709-8753, option 1, then 1

Technical Support
Phone: 1-888-709-8753, option 1, then 2

QuickPay (formerly PayChoice)Customer Care
Email: or
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