Deactivating or deleting a discount code

If you no longer want your clients to be able to use a discount code, you can deactivate it or delete it. Deactivating a discount code will turn it off temporarily so it can be used later. Deleting a discount code will remove it permanently from WellnessLiving. In either case, your clients won’t be able to use the discount code in your store.

After a code has been deactivated, it will no longer appear on the Discount Codes page. You’ll need to change the filter settings to view deactivated discount codes. When you’re able to view a deactivated discount code, you can reactivate it in the same manner that you deactivated it.

In this article:

To deactivate or delete a discount code:

1. Click the App Drawer button .
2. In the App Drawer, click View All.
3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
4. On the Setup menu, click Store Configuration.
5. On the Store Configuration menu, click Discount Codes.
6. On the Discount Codes page, click the discount code you want to deactivate or delete. You may have to browse the list, use the Search option, or filter the list to find the discount code.
7. On the Edit Discount Code page, deactivate or delete the discount code:
   • To delete the discount code, click Delete. In the confirmation popup, click OK.
   • To deactivate the discount code, set the ACTIVATE DISCOUNT option to OFF.
8. Click Save Changes.

To view deactivated discount codes:

1. Click the App Drawer button .
2. In the App Drawer, click View All.
3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
4. On the Setup menu, click Store Configuration.
5. On the Store Configuration menu, click Discount Codes.
6. On the Discount Codes page, click Filter.
7. Under Status, select Inactive Discount Codes.
8. Click Apply. The deactivated discount codes are displayed.