Elevate Staff App: Configuring the card swiper port

If your business uses Paragon (formerly Direct Connect) for merchant processing, your staff members can process payments in the Elevate Staff App using a credit card reader on their mobile device. WellnessLiving offers two types of card swipers:

  1. Credit Card Mobile Reader (Headphone Jack) by Magtek
  2. Credit Card Mobile Reader (Lightning Port) by Magtek

The two readers use different ports to connect to your mobile device. As such, you will need to configure Elevate to read from the correct port.

For other hardware that WellnessLiving supplies, see Purchasing Hardware from WellnessLiving.

To learn how to make a purchase as a staff member using the Elevate Staff App, see Elevate Staff App: Making a purchase.

To configure the card swiper port:

  1. Open the Elevate Staff App and login.
  2. At the bottom of the screen, tap the More tab.
  3. Under Profile, click Card Swiper.
  4. Tap Lightning port or Headphone Jack.
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