Staff availability indicates a staff member’s working hours. You can’t change a staff member’s availability that was set up in the Staff Back Office. However, using the Elevate Staff App, you can add available and unavailable hours to a staff member’s profile.
A staff member can only set available and unavailable hours through the Elevate Staff App if they have the appropriate staff role permissions.
To add staff availability or unavailability:
- Tap the Schedule tab.
- Change the viewing mode to Calendar
and select Staff. - Tap a date and time on the schedule or tap the Add button
. - Tap Add Available Time or Add Unavailable Time.
- Tap the staff member for whom you want to add available or unavailable time, then tap Next.
- Select the location where the staff member will be available or unavailable, then tap Next.
- Under Start Date and Time, select the date and time when the available or unavailable time will begin.
- Under End Date and Time, select the date and time when the available or unavailable time will end.
- If you don’t want to set an end date for the available or unavailable time, set the Ongoing option to ON. Under End Date and Time, select the time at which the available or unavailable time will end.
- If you want the available or unavailable time to repeat on specific days, set the following options:
- Under Repeats On, select the day on which this available or unavailable time will repeat.
- Under Repeats Every, select how often this available or unavailable time will repeat.
- Tap Next.
- Select the services that the available or unavailable time applies to.
- Enter any notes associated with the available or unavailable time. Notes about unavailable time will be displayed on the schedule depending on the Staff Availability Settings you have selected in the Look and Feel: Schedule settings.
- Tap Complete.
