Elevate Staff App: Managing staff availability

Staff availability indicates a staff member’s working hours. You cannot change a staff member’s availability that is already configured in the WellnessLiving system. However, using the Elevate Staff App,  you can add available and unavailable hours to a staff member’s profile.

To add staff availability or unavailability:

  1. Tap the Schedule tab.
  2. To add available or unavailable time:
    • Tap the More button  in the upper-left corner, then tap Add Available Time or Add Unavailable Time, depending on whether you want the staff member to be available or unavailable for services during the specified time.
    • Tap on the schedule, then tap Add Available Time or Add Unavailable Time, depending on whether you want the staff member to be available or unavailable for services during the specified time.
  3. Tap the staff member for whom you want to add available or unavailable time, then tap Next.
  4. Select the location where the staff member will be available or unavailable, then tap Next.
  5. Enter the time window details, as follows:
    • In Start Date and Time, select the start date and time.
    • In End Date and Time, select the end date and time. If you do not want to set an end date, set the Ongoing option to ON, and then select an End Time.
    • Under Repeats On, select the days of the week to which the hours apply.
    • Under Repeats every, select the frequency with which the available or unavailable time will repeat. You can set the working hours to repeat based on a specified number of weeks, months, or years. For example, if the staff member needs Thursdays off every other week, you would set the frequency to 2 and select a period of week. Or, if the staff member needs the last Thursday off each month, you would set the frequency to 1 and select a period of month.
  6. Tap Next.
  7. Select the checkbox for each service that applies to the time window, then tap Next.
  8. Enter any notes associated with the available or unavailable time. Notes about unavailable time will be displayed on the schedule depending on the Staff Availability Settings you have selected in the Look and Feel: Schedule settings.
  9. Tap Complete.
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