Event Analysis Details Report

The Event Analysis Details Report is an attendance report that displays detailed information about Events scheduled during the selected date range. This report can be used to gain a detailed picture of your Event activity. The summary cards at the top of the page provide an overview of the key information in the report.

This article describes how to view the Event Analysis Details Report and provides details of the columns that appear in the report. To learn how to customize and filter the report, see Viewing a report.

In this article:

    To view the Event Analysis Details Report:

    1. Click the App Drawer button .
    2. In the App Drawer, click View All.
    3. In the list, click Reports. You can filter the list by entering Reports into the Search field.
    4. On the Reports menu, click Attendance.
    5. On the Attendance menu, click Event Analysis Details. The Event Analysis Details Report is displayed.

    NoteClick the arrow button next to the number under Attended, Late Cancels, No Shows, or Pending to expand a list of clients with the corresponding attendance status. The information displayed in this list is identical to the information displayed in attendance lists.

    Summary cards in the Event Analysis Details Report

    Summary cardDescription
    ServicesThe total number of Events scheduled during the selected date range.
    Avg Visits Per ServiceThe number of Events that were attended by clients compared to the number of Event bookings during the selected date range.
    AttendedThe total number of Events that were attended by clients during the selected date range.
    BookedThe total number of Events that have been booked during the selected date range. After the scheduled time for an upcoming booked Class has passed, it will move to either the Pending, Late Cancels, No Shows, or Attended summary cards.
    Late CancelsThe total number of clients marked as a late cancel during the selected date range.
    PendingThe total number of clients who are expected to attend an Event during the selected date range but have not attended the Event yet.
    No ShowsThe total number of clients marked as a no show during the selected date range. No shows are clients who missed an Event session without cancelling it.

    Headings in the Event Analysis Details Report

    HeadingDescription
    Service NameThe name of the Event.
    StaffThe staff member that this Event was scheduled with.
    LocationThe location that this Event was scheduled at.
    DateThe date of the scheduled Event.
    Start Time RangeThe time of the scheduled Event.
    AttendedThe number of clients who attended the Event.
    BookedThe number of clients who booked a spot at this Event. After the scheduled time for an upcoming booked Event has passed, it will move to either the Pending, Late Cancel, No Show, or Attended column.
    Late CancelsThe number of clients who did not attend the Event due to late cancel.
    No ShowsThe number of clients who did not attend the Event due to no show.
    CapacityThe total number of spots available in the Event.
    UtilizationThe utilization percentage of the Event indicates how full it is. This number is calculated by dividing the number of clients who attended the Event by the total number of spots available in the Event (the number in the Capacity column). If you are using the report to view an Event that is scheduled to take place at a future date, the utilization percentage will be calculated using the number of clients who have booked the Event.
    PendingThe number of unconfirmed clients that are expected to attend the Event during the selected date range.
    NoteThe status of the service type that is automatically assigned to clients after the scheduled time of a service has passed depends on the default status set in your business policy settings.

    Advanced filters in the Event Analysis Details Report

    FiltersDescription
    Client StatusUse this filter to determine which clients to include in the report based on whether they currently have an active purchase option.
    Check-in StatusUse this filter to determine whether to include check-ins, late cancels, pending check-ins, or no shows in the report.
    Start Time RangeUse this filter to determine which Events to include in the report based on the specific time range during which they occurred.
    Day of the WeekUse this filter to determine which Events to include in this report based on the day(s) of the week they occurred.
    EventsUse this filter to determine which events to include in the report.
    Client TypesUse this filter to determine which clients to include in the report based on their client type.
    StaffUse this filter to determine which staff members to include in the report.
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