Event Analysis Report

The Event Analysis Report is an attendance report that displays booking, scheduling, and attendance numbers for your Events during the selected date range. This report can be used to discover an overview of your Event activity. The summary cards at the top of the page provide an overview of the key information in the report.

This article describes how to view the Event Analysis Report and provides details of the columns that appear in the report. To learn how to customize and filter the report, see Viewing a report.

In this article:

    To view the Event Analysis Report:

    1. Click the App Drawer button .
    2. In the App Drawer, click View All.
    3. In the list, click Reports. You can filter the list by entering Reports into the Search field.
    4. On the Reports menu, click Attendance.
    5. On the Attendance menu, click Event Analysis. The Event Analysis Report is displayed.

    Summary cards in the Event Analysis Report

    Summary cardDescription
    ServicesThe total number of Events scheduled during the selected date range.
    AttendedThe total number of Events that were attended by clients during the selected date range.
    BookedThe total number of Events that have been booked for clients during the selected date range. After the scheduled time for an upcoming booked Appointment has passed, it will move to either the Pending, Late Cancels, No Shows, or Attended summary card.
    Late CancelsThe total number of clients marked as a late cancel during the selected date range.
    PendingThe total number of clients who are expected to attend an Event during the selected date range but have not attended the Event yet.
    No ShowsThe total number of clients marked as a no show during the selected date range. No shows are clients who missed an Event session without cancelling it.

    Headings in the Event Analysis Report

    HeadingDescription
    Service NameThe name of the Event is listed in this column.
    ScheduledThe number of Events of this type that have been scheduled during the selected date range.
    AttendedThe number of clients that have attended Events of this type during the selected date range.
    BookedThe number of clients that have booked a spot at Events of this type during the selected date range. After the scheduled time for an upcoming booked Event has passed, it will move to either the Pending, Late Cancel, No Show, or Attended column.
    Late CancelsThe number of clients that did not attend the Event due to late cancel during the selected date range.
    PendingThe number of unconfirmed clients that are expected to attend the Event during the selected date range.
    NoteThe status of the service type that is automatically assigned to clients after the scheduled time of a service has passed depends on the default status set in your business policy settings.
    No ShowsThe number of clients that did not attend the Event due to no show during the selected date range.
    CapacityThe total number of spots available in the Event.
    UtilizationThe utilization percentage of the Event indicates how full it is. This number is calculated by dividing the number of clients who attended the Event by the total number of spots available in the Event (the number in the Capacity column). If you are using the report to view an Event that is scheduled to take place at a future date, the utilization percentage will be calculated using the number of clients who have booked the Event.

    Advanced filters in the Event Analysis Report

    FilterDescription
    StaffUse this filter to determine which staff members to include in the report.
    Check-in StatusUse this filter to determine whether to include check-ins, late cancels, pending check-ins, or no shows in the report.
    Start Time RangeUse this filter to determine which Events to include in the report based on the specific time range during which they occurred.
    Day of the WeekUse this filter to determine which Events to include in this report based on the day(s) of the week they occurred.
    EventsUse this filter to determine which events to include in the report.
    LocationsUse this filter to determine which locations to include in the report.
    Client TypesUse this filter to determine which clients to include in the report based on their client type.
    Include Empty SessionsUse this filter to determine whether to include Events with no attendees in the report.
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