Event general information settings

This article describes all the general information settings available when you’re creating or modifying an event.

To learn about the advanced settings available when creating or modifying an event, see Event advanced settings.

Notes
  • When the settings for a service are changed, those changes won’t apply to sessions of the service that you’ve already scheduled. Any upcoming sessions of the service that you’ve already scheduled must be canceled and scheduled again for the changes to apply.
  • If the price of an event is increased while a client is already enrolled in the event, they won’t be able to attend any upcoming event sessions without paying for the event’s increased price.

 

SettingDescription
ImageThe image associated with this event. Click this field to select and upload the image that will be used for this event. For more information about the recommended size and format for this image and where it will be displayed, see Recommended image size and format.
EVENT NAMEThe name of the event. Your clients can see the name you enter, so it should be both descriptive and brief. This field is required.
BOOK NOW TABA list of Book Now Tabs, which allow you to sort your available services into categories on your WellnessLiving business page, making them easier for your clients to find. If your business has multiple Book Now Tabs, select the tab(s) under which this event will be displayed. You can click the Add New Tab button to create a new Book Now Tab.

You can click the Edit button to edit the book now tab or you can click the Delete button to delete the book now tab.

If you have not created or modified any Book Now Tabs, the default tab will be Enrollments.

Caution If you modify the Book Now Tab for a service, the direct booking URL for that service will change. Any client who uses the original direct booking URL will receive an error message.
ACTIVE EVENTAn option that allows you to activate or deactivate this event. When this option is set to OFF, this event is deactivated and can’t be booked.

You can’t deactivate an event that has already been scheduled. In this case, you must remove all instances of the event from the schedule before you can turn the event OFF.

DESCRIPTIONA description of the event. Your clients can see the description, so it should be both descriptive and creative, but brief. This isn’t a required field, but it’s highly recommended.
Add Special InstructionsAny special instructions your clients need to know about the service. For example, use this field to instruct your clients to bring gym-ready shoes to a fitness event.

If a specific event instance requires a different set of instructions, you can add them while scheduling it. If you do this, those special instructions will be displayed instead for that event instance.

CALENDAR COLORThe background color of the event as it appears on your internal schedule. Use this to make it easier to distinguish your services from one another, or to simply liven up your schedule.
CapacityThe maximum number of people that can attend this event. The maximum value for capacity is 2048.
Clients can use these Purchase OptionsThe Purchase Options that clients can use to book the event.

Under Available, click the Add button next to Purchase Option to allow clients to use the Purchase Option to book this event. Under Selected, click the Remove button next to Purchase Option to prevent clients from using the Purchase Option to book this event. You may have to browse the list or use the Search option to find a Purchase Option.

Note If you add a package as an available Purchase Option for an event, it will add the cost of the event to the package and increase the price of the package accordingly.
Set [Purchase Option] as the default Purchase Option when paying for this serviceAllows you to select a default Purchase Option that will be used for the payment when a client books this event. This option is only available if Allow clients to book with Purchase Options only is selected under Purchase Rules.

If the client doesn’t own an applicable Purchase Option when booking the event, the default Purchase Option will be automatically selected when the client pays for the event. Likewise, when a staff member sells a client a new Purchase Option to reconcile an unpaid booking, the default Purchase Option will be automatically added to the shopping cart.

When a default Purchase Option is set, staff members and clients can still choose to pay for the booking using one of the other Purchase Options available for this event.

NoteIf the Visit Session Value for this service is greater than one, then a session pass that only allows a single visit can’t be selected as the default Purchase Option.
PriceThe cost to attend the entire event in dollars and cents. The default cost is $20.00.
Early Bird DiscountA discounted price that can be set for clients that book early. If you select the Offer Early Bird Discount option, specify the following settings:

  • VALID UNTIL – Enter the date on which the early bird discount expires. Clients must purchase before the specified date to get the early bird discount.
  • EARLY BIRD PRICE – Enter the discounted price.

NoteThe early bird discount won’t be applied if you select the purchase rule Allow clients to book with Purchase Options only. In this case, the session doesn’t have an individual price, so there’s no discount applied.
Purchase RulesA setting that specifies how clients can pay for, book, and enroll in this event.
For more information, see Purchase rules.
Online Store CategoryThe category or categories that this event is listed under in the store.
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