Events are a self-contained series of sessions offered by your business. In WellnessLiving, there are two important terms to know related to events: instances and sessions.
- An event instance is a scheduled event that contains a group of sessions scheduled into a specific time frame. For example, a triathlon training event could have an event instance that takes place from May 18-20.
- An event session is an individual session occurring within the scheduled event instance. For example, the first session for the triathlon training event instance mentioned above could be on May 18 for swim training, followed by cycling and running sessions on the subsequent days.
After an event is created, you can schedule an event instance with one or multiple sessions and allow clients to book and attend those sessions. This allows events to be used multiple times with multiple instructors and allows clients to potentially attend sessions from multiple instances of the same event.
For example, you can create a bootcamp event and schedule two event instances for two different periods—the first one from January 1-14, 2023 and the second one from March 1-14, 2023. Within each event instance, there are a total of 14 event sessions.
By configuring the event settings, you can offer block events or non-block events to your clients:
- Block events—Clients are required to book all event sessions. This type of event is created by selecting the purchase rule Clients are automatically enrolled in all sessions when purchasing. For more information, see Purchase rules.
- When a block event is scheduled, you can further configure the event settings to make it mandatory for clients to register before the event or enroll in an already in-progress event. For more information, see Purchase rules.
- Non-block events—Clients aren’t required to book an entire event instance and have a choice to book individual event sessions. This type of event is created by selecting the purchase rule Clients can book individual sessions. For more information, see Purchase rules.
- After you’ve created a non-block event and scheduled an event instance, the event can’t be changed to a block event. This limitation exists because the initial purchase rule allows individual sessions to be booked, while the other requires that all sessions are booked at once. As a result, a client who booked an individual session at a per-session rate would be required to book all sessions at a block rate. If you need to change the purchase rule, we recommend creating a new event with the desired purchase rule.
- When applying a discount code, individual sessions for non-block events are treated the same as classes. This means that discount codes applied to classes can also be applied to event sessions for a non-block event.
Related articles:
- Creating, modifying, or duplicating an event
- Scheduling an Event instance
- Modifying a scheduled Event instance
- Deleting or deactivating an Event
- Canceling and uncanceling an Event
- Booking an Event
- Canceling an Event booking
- Transferring an Event session to a family member
- Client Web App: Booking an Event
- Adding prerequisites to a Class or Event
- Sharing a direct booking URL
- Exporting and printing an attendance list for a Class or an Event
- Viewing, exporting, and printing an enrollment list for an Event
- FAQ: What is the difference between an enrollment list and an attendance list
