Events

Events are a self-contained series of sessions offered by your business. After an event is created, you can schedule an event instance with one or multiple sessions and allow clients to book and attend those sessions. This allows events to be used multiple times with multiple instructors and allows clients to potentially attend sessions from multiple instances of the same event.

For example, you can create a Bootcamp event and schedule two event instances for two different periods—the first one from January 1st to 14th, 2022 and the second one from March 1st to 14th, 2022. Within each event instance, there are a total of 14 event sessions.

By configuring the event settings, you can offer block events or non-block events to your clients:

  • Block events—Clients are required to book all event sessions. This type of event is created by selecting the purchase rule Clients are automatically enrolled in all sessions when purchasing. For more information, see Purchase rules.
    • When a block event is scheduled, you can further configure the event settings to make it mandatory for clients to register before the event or enroll in an already in-progress event. For more information, see Purchase rules.
  • Non-block events—Clients aren’t required to book an entire event instance and have a choice to book individual event sessions. This type of event is created by selecting the purchase rule Clients can book individual sessions. For more information, see Purchase rules.
    • After you’ve created a non-block event and scheduled an event instance, the event can’t be changed to a block event. This limitation exists because the initial purchase rule allows individual sessions to be booked, while the other requires that all sessions are booked at once. As a result, a client who booked an individual session at a per-session rate would be required to book all sessions at a block rate. If you need to change the purchase rule, we recommend creating a new event with the desired purchase rule.
    • When applying a discount code, individual sessions for non-block events are treated the same as classes. This means that discount codes applied to classes can also be applied to event sessions for a non-block event.

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