FAQ: What does the Verified customer badge on a review mean?

The Verified customer badge  that appears with a review on your WellnessLiving Explorer listing indicates that the client who left the review has met both of the following conditions:

  • The client made a purchase from your business.
  • The client attended one of your business’s services.

The Verified customer badge is a WellnessLiving feature and isn’t related to Google reviews.

NoteChanges to a client’s verified customer status won’t affect their existing reviews. For example, if a client left a review before they were considered a verified customer and later becomes a verified customer through their activity or when their client profile is merged, the existing review won’t change to include the Verified customer badge .

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