FAQ: Why are my available booking times placed at unexpected intervals?

The booking times for an appointment or Book-a-Spot asset are based on their booking intervals and the availability of your staff members and assets. To prevent empty blocks of time on your schedule, booking times begin as soon as the available time for an appointment or asset begins. For example, if a staff member begins their shift at 8:10 a.m. and the booking interval for an appointment is set to 15 minutes, available booking times for the appointment will be at 8:10 a.m., 8:25 a.m., 8:40 a.m., and so on.

If you want to change the available booking times for your appointments and assets, complete the following steps:

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