WellnessLiving offers three subscription plans for FitLIVE. You can view the details of your subscription plan on the Subscription Plan page, such as the monthly fee, the number of active licenses you have, and more. To host multiple virtual services simultaneously at different locations, you will need to purchase additional FitLIVE licenses.
To learn how to purchase a FitLIVE license, see Purchasing a FitLIVE license.
NoteStaff members are allowed to upgrade a plan, but not downgrade a plan or reduce the number of FitLIVE licenses. These actions can only be performed by WellnessLiving Support. To downgrade a plan or reduce the number of FitLIVE licenses, please contact WellnessLiving Support.
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To view and upgrade your subscription plan:
- Click the App Drawer button
. - In the App Drawer, click View All.
- In the list, click FitLIVE. You can filter the list by entering FitLIVE into the Search field.
- On the FitLIVE menu, click Subscription Plan.
- On the Subscription Plan menu, click hidden.
- Under Pricing Made Simple, click UPGRADE below the subscription plan that you would like to upgrade.
- In the confirmation popup, click CHANGE PLAN.
FitLIVE subscription plans and fees
| Plan | Description |
| Basic | This plan is free and requires businesses to connect to a Zoom account that has a Zoom Basic license. Each business can only connect to one Zoom Basic license and host one meeting at a time. With the Basic plan, businesses can host meetings for as long as 40 minutes with up to 100 participants. |
| Advanced | This plan is priced at $19 USD per month per location and requires businesses to connect to a Zoom account that has a Zoom Pro license or greater. With the Advanced plan, businesses can enjoy all the benefits that come with the Basic plan, plus host simultaneous meetings and include over 100 participants (Zoom Business or Enterprise licenses required) in a meeting. |
| Professional | The plan is priced at $29 USD per month per license and doesn’t require any Zoom license. Each business can host up to 99 meetings at the same time, depending on the number of FitLIVE licenses they have. With the Professional plan, businesses can enjoy all the benefits that come with the Basic and Advanced plans, plus the ability to purchase licenses and customize meetings from WellnessLiving, host up to 300 participants, and automatically upload meetings to FitVID on Demand. |
