Franchise setting options

As a franchisor, you can push various setup options to your franchise locations. Pushed settings will override existing settings at the franchise location. You can choose which settings are pushed to which locations. This feature ensures franchise locations offer a consistent experience to your clients.

For more information about franchises, see Franchise Cloud.

NoteIf you push a setting to Franchise Location A, then make changes to the setting in your franchisor business before pushing it to Franchise Location B, Franchise Location A will not be affected by these changes.

In this article:

    Business

    SettingDescription
    E-mail SettingsThe email settings you configure for your franchisor business can be pushed to your franchise locations. These settings include the from name, reply-to email address, and the email signature.
    Available ServicesThe services that you set to be available at your franchisor business can be pushed to your franchise locations. Services include appointments, classes, events, BOOK-A-SPOT™ assets, belts, and gym visits. For more information, see Setting up your available services.
    Business PoliciesThe business policies you configure for your franchisor business can be pushed to your franchise locations. Policies can relate to booking, wait lists, automatic attendance tracking, and staff policies. For more information, see Setting up your business policies.
    Online WaiverThe online waiver you create for your franchisor business can be pushed to your franchise locations. Clients must agree to this waiver upon registration or when booking services for the first time. For more information, see Setting up your online waiver.

    Staff

    SettingDescription
    Staff RolesThe staff roles you create or modify for your franchisor business can be pushed to your franchise locations. These roles determine what staff members can see and change in WellnessLiving

     

    Clients

    SettingDescription
    Client TypeThe client types you create or modify for your franchisor business can be pushed to your franchise locations.
    Client’s Profile FieldsThe custom client fields and requirements you create or modify for clients at your franchisor business can be pushed to your franchise locations.
    Transformation LogCustomizations and requirements you create or modify for the transformation log at your franchisor business can be pushed to your franchise locations.

     

    Services

    SettingDescription
    AppointmentThe appointment types offered at your franchisor business can be pushed to your franchise locations. When an appointment is pushed to a franchise location, the appointment will appear with the status Pushed Appointment in the Activity column in the franchisor business’s edit log. If the franchisor makes any changes to a pushed appointment, the changes will be reflected in the franchise location’s edit log.
    ClassThe classes offered at your franchisor business can be pushed to your franchise locations. When a class is pushed to a franchise location, the class will appear with the status Pushed Class in the Activity column in the franchisor business’s edit log. If the franchisor makes any changes to pushed class, the changes will be reflected in the franchise location’s edit log.
    EventThe events offered at your franchisor business can be pushed to your franchise locations. When an event is pushed to a franchise location, the event will appear with the status Pushed Event in the Activity column in the franchisor business’s edit log. If the franchisor makes any changes to a pushed event, the changes will be reflected in the franchise location’s edit log.

     

    Purchase Option

    NoteWhen you push a purchase option, if the franchisee’s price for that purchase option is higher, the higher price is retained.

    NoteIf you modify an active purchase option and then push the modifications to a location, previously purchased versions of the purchase option will be affected by the modifications. However, if a client’s individual purchase option was customized, their purchase option will not be affected.

    SettingDescription
    Class/Event Purchase OptionThe memberships and session passes you create or modify at your franchisor business with a class/event purchase option service category can be pushed to your franchise locations.
    Appointment Purchase OptionThe memberships and session passes you create or modify at your franchisor business with an appointment purchase option service category can be pushed to your franchise locations.
    Gym Visit Purchase OptionThe memberships and session passes you create or modify at your franchisor business with a gym visit purchase option service category can be pushed to your franchise locations.
    Packages Purchase OptionThe packages you create or modify at your franchisor business can be pushed to your franchise locations.
    Account Tab Purchase OptionThe memberships and session passes you create or modify at your franchisor business with an account tab purchase option service category can be pushed to your franchise locations.
    Asset Purchase OptionThe memberships and session passes you create or modify at your franchisor business with an asset purchase option service category can be pushed to your franchise locations.

    Store Settings

    SettingDescription
    Payment MethodsThe custom payment methods for your franchisor business can be pushed to your franchise locations.

     

    Products

    SettingDescription
    Product SettingsThe products offered by your franchisor business can be pushed to your franchise locations.

    Discount Codes

    SettingDescription
    Discount CodesThe discount codes you create for your franchisor business can be pushed to your franchise locations.

     

    Gift Cards

    SettingDescription
    Gift CardsThe gift cards you create for your franchisor business can be pushed to your franchise locations.

     

    Rewards Program

    SettingDescription
    PointsThe rewards points options you create for your franchisor business can be pushed to your franchise locations.
    PrizesThe redeemable prizes you create for your franchisor business can be pushed to your franchise locations.

    Notification

    SettingDescription
    Client NotificationThe client notifications you enable, disable, or modify at your franchisor business can be pushed to your franchise locations.
    Staff NotificationThe staff notifications you enable, disable, or modify at your franchisor business can be pushed to your franchise locations.

     

    Automated Marketing

    SettingDescription
    Automated MarketingThe automated marketing campaigns you create, disable, or modify for your franchisor business can be pushed to your franchise locations. Automated marketing campaigns include Custom Email Templates, Lead Capture, Class Announcement, Purchase Campaign, Client Retention, Visit Campaign, and Client Win-Back.

     

    Daily Deal Integration

    SettingDescription
    Daily Deal IntegrationThe Groupon deals you create or modify for your franchisor business can be pushed to your franchise locations. You can also push Groupon deal deactivations.

     

    Look and Feel

    SettingDescription
    Schedule DesignThe look and feel options that you choose for your schedule at your franchisor business can be pushed to your franchise locations.
    Client Self Check-In Web AppThe look and feel options and the self check-in policy you choose for the Client Self Check-In Web App at your franchisor business can be pushed to your franchise locations.
    Attendance Web AppThe look and feel options and the attendance policies you choose for the Attendance Web App at your franchisor business can be pushed to your franchise locations.
    Client Web AppThe look and feel options you choose for your Client Web App at your franchisor business can be pushed to your franchise locations.
    Staff Back OfficeThe look and feel options you choose for your staff back office at your franchisor business can be pushed to your franchise locations.

     

    Website Widgets

    SettingDescription
    Lead CaptureThe Lead Capture Widget you create or modify for your franchisor business can be pushed to your franchise locations.
    Custom ScheduleThe Custom Schedule Widget you create or modify for your franchisor business can be pushed to your franchise locations.

     

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