Gift cards

Gift cards are a type of non-taxable voucher that can be sold in your store, through the Client Web App, the Elevate Staff App, the Achieve Client App, or a Presence custom website. After a gift card is sold, it can’t be refunded. When a gift card is used to pay for a purchase, it will be indicated under the NOTE column of a client’s account balance history.

The types of gift cards you can offer include:

  • Gift cards with set dollar values — You can create and sell gift cards with prepaid dollar amounts (such as $10, $25, $50). You can also allow staff and clients to set a custom dollar amount for a gift card at checkout.
  • Gift cards with set services and products — You can create and sell a variety of gift cards with a combination of predefined services and products. For example, you can create a Personal Day gift card that includes a 30-minute facial, a 30-minute massage, and a smoothie.
  • QUICK gift cards — You can create a gift card with any combination of Purchase Options and products available in the store.
  • Custom dollar values can’t be added to gift cards sold through a Presence website. Clients who want to purchase dollar gift cards with custom values can use the Client Web App or the Achieve Client App.
  • Clients don’t pay tax when they buy gift cards. This is because tax is applied when they use their gift cards to buy products or Purchase Options.
  • Staff members and clients cannot load new dollar amounts onto gift cards that have already been sold to clients.

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