Gift cards are a type of non-taxable voucher that can be sold in your store, through the Client Web App, the Elevate Staff App, the Achieve Client App, or a Presence custom website. After a gift card is sold, it can’t be refunded. When a gift card is used to pay for a purchase, it will be indicated under the NOTE column of a client’s account balance history.
The types of gift cards you can offer include:
- Gift cards with set dollar values — You can create and sell gift cards with prepaid dollar amounts (such as $10, $25, $50). You can also allow staff and clients to set a custom dollar amount for a gift card at checkout.
- Gift cards with set services and products — You can create and sell a variety of gift cards with a combination of predefined services and products. For example, you can create a Personal Day gift card that includes a 30-minute facial, a 30-minute massage, and a smoothie.
- QUICK gift cards — You can create a gift card with any combination of Purchase Options and products available in the store.
When using gift cards, keep in mind the following information:
- Custom dollar values can only be added to gift cards sold through your store or purchased by clients through the Client Web App. Clients purchasing gift cards through the Achieve Client App or a Presence website will only be able to select a value from the pre-specified dollar amounts.
- Clients don’t pay tax when they buy gift cards. This is because tax is applied when they use their gift cards to buy products or Purchase Options.
- Staff members and clients cannot load new dollar amounts onto gift cards that have already been sold to clients.
- Selling a gift card
- Selling a QUICK gift card
- Printing a gift card
- Client Web App: Printing a gift card
- Deactivating or deleting a gift card
- Redeeming a gift card
- Client Web App: Redeeming a gift card
- Elevate Staff App: Selling a gift card
- Sharing a direct buy URL
- Gift Cards Report
- Ordering a custom gift card
- FAQ: How can my clients use multiple gift cards when making a purchase?