Hosting a virtual service

With our Zoom integration, you can host your services virtually. When you host a virtual service through WellnessLiving, you will create a live video from the device on which you are hosting the service. Your clients can attend the virtual service using the Client Web App or the Achieve Client App.

For information about hosting an virtual service using the Elevate Staff App, see Elevate Staff App: Hosting a virtual service.

For more information on your Zoom account, see Zoom Help Center.

NoteStaff members can start a virtual service 15 minutes before the service’s scheduled start time.

NoteIf your business has a PRO Zoom account or higher, you can only host a maximum of 9 sessions at one time. If you want to start a session while your business is currently hosting its maximum number of sessions, you will need to end one of the active sessions. For more information, see FAQ: How can I start a new Zoom session when my business is hosting the maximum number of sessions.

In this article:

    To host a virtual service from the schedule:

    1. Click the App Drawer button .
    2. In the App Drawer, click Schedule.
    3. To start hosting the service from the calendar view, click the Calendar button .
      1. Find the service you want to host virtually. You may have to browse the list or filter the list to find the service.
      2. Click the service.
      3. Click Start Zoom Meeting. Zoom will launch and your meeting will begin.
    4. To start hosting the service from the list view, click the List button The list view button.
      1. Find the service you want to host virtually. You may have to browse the list or filter the list to find the service.
      2. Under Service, click the service name.
      3. Click Start Zoom Meeting. Zoom will launch and your meeting will begin.

    To host a virtual Class or Event from the attendance list:

    1. Click the App Drawer button .
    2. In the App Drawer, click Schedule.
    3. To start hosting the Class or Event from the calendar view, click the Calendar button .
      1. Find the Class or Event you want to host virtually. You may have to browse the list or filter the list to find the Class or Event.
      2. Click the Class or Event.
      3. Click View Attendance List.
      4. Click Start Zoom Meeting. Zoom will launch and your meeting will begin.
    4. To start hosting the service from the list view, click the List button The list view button.
      1. Find the Class or Event you want to host virtually. You may have to browse the list or filter the list to find the Class or Event.
      2. Under Service, click the Class or Event name.
      3. Click View Attendance List.
      4. Click Start Zoom Meeting. Zoom will launch and your meeting will begin.
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