This article describes all general information settings available when you are creating or modifying a membership.
To learn about the advanced settings available when creating or modifying an membership, see Membership advanced settings.
|Purchase Option Service Category||The services that can be booked with the purchase options. The options are:|
|MEMBERSHIP NAME||The name of the membership. The name is viewable by your clients, so it should be both descriptive and brief.|
This field is required.
|UPLOAD IMAGE||Click to upload an image to represent the membership in the store and on client profiles after the purchase.|
|DESCRIPTION||A description of the membership. This is viewable by your clients, so it should be both descriptive and creative, but brief. This is not a required field, but it is highly recommended.|
|ACTIVATE ITEM||Click this button to activate or deactivate the membership, or to set a deactivation date for the membership:|
When this option is set to OFF, the DEACTIVATE ON option is displayed. To set a date on which the membership will deactivate, click the date field and select a date from the calendar.
By default, deactivated memberships can still be used by clients who previously purchased them. To make a deactivated membership unusable by clients who have already purchased it, set the USABLE BY CLIENTS WHO ALREADY PURCHASED option to NO.
For information about cancelling a membership for an individual client, see Canceling a client’s membership.
NoteIf you deactivate a membership and make it unusable for clients who have already purchased it, you are effectively cancelling their membership. Clients’ canceled memberships cannot be reactivated and must be purchased again.
|Membership Duration||The length of time for which the membership will be valid. You must specify the number of weeks, months, or years.|
|Auto-payments every||The auto-payment schedule for the membership. You must specify the frequency in weeks, months, or years (based on what you chose for the duration), as well as the date on which the payments will start.|
For information about auto-payment revenue if your business has multiple locations, see Membership auto-payments at multiple location businesses.
NoteIf you set auto-payments to occur every month starting on the sale date, and a client purchases the membership on the last day of the month, the client’s membership auto-payments will always be billed on the last day of the month. For example, if a client purchases a membership with monthly auto-payments on February 28th, their next two payments will be charged on March 31st and April 30th.
If you set auto-payments to occur every month starting on a specific date, and that day is the last day of a certain month, the system changes all future auto-payment dates to the last day of the month. For example, if a client purchases a membership on January 28th, the next auto-payment date will be February 28th. Since February 28th is the last day of the month, the client’s membership auto-payment dates that follow will be billed on the last day of the month.
NoteWhen you set Auto-payments every to any option other than starting on the sale date, clients will be billed the full price of the membership on the day that they purchase the membership but will not have access to the membership until the date specified in the Auto-payments every selection.
For example, a membership has a price of $50 and has Auto-payments every set to starting on the 1st of the month. If a client purchases this membership on April 26, they will have to pay the $50 membership fee for the month of April but will not have access to the membership until May 1st. They will be billed for the next membership period on June 1st.
If you want to prorate the price of a membership, you can do so at the point of sale. For more information, see Prorating memberships. You can also change the start date of a membership at the point of sale. For more information, see Setting a membership start date from the shopping cart.
|Price||The price of the membership.|
For Purchase Options with the Appointment Purchase Option Service Category selected, you must determine if the entered price will apply per period or per session:
|Taxes||Determines whether taxes are applied to the membership upon purchase. Your choices are:|
|Summary||A summary of the membership payments including taxes.|
|After Expiration||This setting determines what happens after the membership expires. Your choices are:|
Additional options are available when Auto-renew or Convert to is selected:
If you modify the expiration behavior of a membership that has previously been sold and try to save your changes, a confirmation popup is displayed with the following options:
When modifying the expiration settings, keep the following information in mind:
|Category Restrictions||This setting will only be displayed if you are creating a membership with FitVID Videos selected as the purchase option service category. You have the following options:|
|Access to Appointments||This setting will only be displayed if you are creating a membership with Appointments selected as the purchase option service category. Select the checkbox next to each appointment type that can be paid for using the membership or select the Select All checkbox.|
|Access to Assets||This setting will only be displayed if you are creating a membership with Assets selected as the purchase option service category. Select the checkbox next to each Book-a-Spot asset type that can be paid for using the membership or select the Select All checkbox.|
|Online Store Category||The category or categories that this membership is listed under in the store.|