Memberships

When booking a service, clients can pay a drop-in rate or use a Purchase Option. A membership is a type of Purchase Option in WellnessLiving.

Memberships allow your clients to access your services for a set length of time with a set payment schedule. A membership may have one of the following service types assigned: appointments, class/events, assets, gym visits (if enabled in your available services), FitVID or account tab. Account tab memberships add monetary value to a client’s account balance based on the predetermined amount per membership period. For example, a membership with a $20 auto-payment every month will add $20 to the client’s account balance each month.

Memberships will expire when the specified duration is reached (for example, 12 months), but can be set to renew automatically, or converted into a different membership.

Staff members can view information for a client’s membership on the client’s Passes & Memberships page. Clients can view information for their memberships on the Passes & Memberships tab in the Client Web App or by viewing their past purchases on the Achieve Client App.

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