Modifying a Purchase Option

You can modify an existing Purchase Option to change specific details, such as the description, price, and auto-renew rules. See the list below for details on what happens when you modify a Purchase Option:

  • Previously sold Purchase Options that have not been customized will not be affected by price changes however, they will be affected by all other changes.
  • Modifications made to a Purchase Option in setup will apply to all Purchase Options of this type sold in the future.
  • Changes to the set number of visits for a previously sold session pass will not take effect until the next auto-renewal of the session pass, after which the set number of visits will be changed to reflect your modifications.
  • Individually customized Purchase Options that were sold before any modifications were made in setup will only be affected by changes to the Purchase Option’s name. If you want customized Purchase Options to be affected by changes (except price changes as noted above), you can reset the customer’s Purchase Option.

NotePurchase Options that have been sold will have a Shopping Cart icon on the Purchase Option page when the page is set to tile view.

NoteAny Purchase Option that has not been sold will be displayed with a New tag on the Purchase Options page when the page is set to list view.

NoteTo ensure that your accounting is always correct, the expiration rules for session passes become uneditable after a client has purchased the pass. If you want to change the expiration rules, you must create a new session pass.

CautionIf you are modifying an existing Purchase Option that will affect the current holders of that Purchase Option, do not make any drastic changes without expressly notifying them.

Related Articles:

Was this article helpful?
(101 out of 107 people found this article helpful)
Still need help? Contact us
Cancel