This article describes all general information settings available when you are creating or modifying a package.
To learn about the advanced settings available when creating or modifying an package, see Package advanced settings.
Caution If you include the words Virtual, Video and/or On Demand in the PACKAGE NAME or DESCRIPTION, the Purchase Option will not be displayed in the store or while a client is booking a service on the Achieve Client App or the Achieve White Label Client App on any iOS devices.
|PACKAGE NAME||The name of the package. This is viewable by clients and is a required field.|
|UPLOAD IMAGE||Click to upload an image to represent the package in the store. For more information, Managing service and Purchase Option images.|
|PACKAGE DESCRIPTION||The description of the package. This is viewable by your clients, so it should be both descriptive and creative, but brief. This is not a required field, but it is highly recommended.|
|ACTIVATE ITEM||Set this option to activate or deactivate the package, or to set a deactivation date for the package:|
NoteIf you deactivate a package and make it unusable for clients who have already purchased it, any memberships within the package are effectively canceled for those clients. Clients’ canceled memberships cannot be reactivated and must be purchased again.
|SELECT WHICH ITEMS TO INCLUDE IN THIS PACKAGE||Determines which session passes, memberships, gift cards, Events, and products will be in the package:|
|After Expiration||This setting determines what happens after the package expires. Your choices are:|
NoteTo avoid double-billing clients for a session pass or membership that is part of an auto-renewing package, the session pass’s expiry date and the membership’s duration must be set to coincide with the package’s expiration. For more information, see Session pass general information settings or Membership general information settings.
|Online Store Category||The categories in which this package will be displayed when searching your online store.|