This article describes all general information settings available when you’re creating or modifying a package.
To learn about the advanced settings available when creating or modifying an package, see Package advanced settings.
|PACKAGE NAME||The name of the package. This is viewable by clients and is a required field.|
|UPLOAD IMAGE||Click to upload an image to represent the package in the store. For more information, Managing service and Purchase Option images.|
|PACKAGE DESCRIPTION||The description of the package. This is viewable by your clients, so it should be both descriptive and creative, but brief. This isn’t a required field, but it is highly recommended.|
|ACTIVATE ITEM||Click this button to activate or deactivate the package, or to set a deactivation date for the package.|
NoteIf you deactivate a package and make it unusable for clients who have already purchased it, any memberships within the package are canceled for those clients. Clients’ canceled memberships can’t be reactivated and must be purchased again.
NoteIf you allow clients to continue using a deactivated package that they have already purchased but the only remaining item in the package is a product, both the product and the package will become inactive after 30 days. This overrides the expiration date set for the package.
|SELECT WHICH ITEMS TO INCLUDE IN THIS PACKAGE||The services that can be booked with the Purchase Options. The options are:|
Note This option only appears if you created FitVID memberships.
After adding the items to your package, you can also modify the package.
|After Expiration||This setting determines what happens after the package expires. You have the following options:|
Additional options are available when either of the Auto-Renew options are selected:
If you you modify the expiration behavior of a package that has previously been sold and try to save your changes, a confirmation popup is displayed with the following options:
The confirmation popup also displays the total number of clients affected by this change. Click the number to display a list of all affected clients.
For packages that include memberships, keep the following information in mind:
|Online Store Category||The category or categories that this package is listed under in the store.|