The Card Account Updater (CAU) is a paid service upgrade available to customers who use Paragon as a merchant processor. The CAU feature automatically scans for changes to a client’s credit card information, such as card numbers and expiration dates, and updates this information with Paragon for transactional purposes. This feature helps avoid failed transactions for automatic and recurring payments, reduces the time and cost required to manually keep payment information up to date, and provides a better customer experience.
Credit card information, such as card numbers and expiration dates, that is updated through the CAU is not updated in WellnessLiving. This may cause discrepancies in the information you see in the system compared to statements issued by Paragon. To add the CAU feature for your business, you must contact Paragon and subscribe to the service.