Thank you for choosing Presence, WellnessLiving’s custom website service! This article outlines the process you’ll go through while transitioning to Presence.
On average, it can take three to four weeks for clients to complete the Presence onboarding process. Please note that the timelines provided below can vary depending on your website requirements. Thank you for taking the time to work with us. For more information, see FAQ: Presence Websites.
1. The intro call
Time to complete: 30 minutes
The Presence intro call is about 30 minutes long and will take place over the phone. During the call, we will discuss the requirements for your Presence website such as color scheme, required pages, credentials for your website, as well as set a target launch date for your website.
2. Preparing the website content
Time to complete: one week
After the intro call, we will send you a link to a OneDrive folder that you will use to prepare the content for your new website. This OneDrive folder contains a series of Microsoft Word files with instructions and templates you should fill out.
If you have an existing website, we can assist you with moving your text and images to your Presence website. You can also include additional content for your Presence website by adding those details to your assigned OneDrive folder.
If you want us to build you a brand new website, you will be assigned a OneDrive folder that contains various subfolders and Word files for each page of your Presence website. Each Word file outlines specific requirements for that page that you can follow to add content to your website.
It is important to add all the required information to your OneDrive folder as soon as possible so that we can meet the target launch date for your website.
3. Building the website
Time to complete: one to two weeks
Once we have all the required content, we can begin building your Presence website. After the initial build, we will review the overall layout, make minor corrections, and proofread the text for spelling and grammatical errors.
4. Reviewing the website
Time to complete: one week
When the website is complete, you will receive an email containing a temporary URL for your Presence website. This URL will allow you to navigate through your site as if it were live. Please take this time to review the overall layout and website launch review checklist to make sure all information is accurate. You can also take note of any changes you want to make.
Website launch review checklist:
- Lead capture form
- Location settings
- Location image
- Location details (address, email, phone number)
- Business hours
- Service settings
- Service images
- Service description
- Purchase option settings
- Purchase option images
- Purchase option description
- Staff profiles
- Staff images
- Staff bios
Our team is always happy to jump on a follow-up call to go over these changes and implement them as soon as possible.
5. Launching the website
When all revisions are complete, we will officially schedule the launch date for your Presence website. On the launch date, our team will make the required changes to connect your domain such as www.example.com to your Presence website.
If you have signed up for the Premium Presence Plan, our team will perform an SEO audit after your website is live to help your website rank higher in local Google searches.