A push notification is a message sent by the Achieve Client App or Elevate Staff App that automatically alerts a client or staff member via their mobile device. These messages may be reminders for Appointments, confirmations for booked Classes, or virtually any other note regarding a past or future interaction with your WellnessLiving system. The notifications are “pushed” to the mobile device even when the app is not open.
NoteA user must have previously logged in to the app for it to send notifications to the user’s device. If the user has not previously logged in, notifications will fail.
NoteIf multiple clients use the same mobile device to log in to the Achieve Client App, push notifications will be sent to the last client who had logged in. This includes logging in to any client accounts that are linked to the client’s profile via a relationship. For more information on related clients, see Family members.