To ensure quick and easy attendance tracking, your clients can check themselves in to a service using several options. Clients can check in online using the Client Web App or the Achieve Client Web App. Clients can also check in at your physical location using the Self-Check-In Web App or the Attendance Web App.
The tables below describe each setting that you can use to customize the Self Check-In Web App.
In this article:
Business logo
| Setting | Description |
| BUSINESS LOGO | Under BUSINESS LOGO, set the company logo that appears on your Self Check-In Web App by clicking the image placeholder or the currently selected image to upload a new image. When uploading an image, keep the following in mind:
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| Display the business name | To determine whether the name of the business is displayed on your Self Check-In Web App, set this option to ON or OFF. When this option is set to ON, you must enter the name of the business under Business Name. |
Check-in policies
| Setting | Description |
| Allow clients to check in up to [number] minutes after the session has started | To allow clients to check themselves into sessions that have already started, set this option to ON and set the maximum number of minutes a client can check in after a session has begun. |
| Allow clients to check in unpaid | To allow clients to check themselves into sessions that haven’t been paid for yet, set this option to ON. To allow clients to reconcile unpaid visits automatically after checking in, set Reconcile unpaid visits automatically upon checking in to ON. This option will only appear if Allow clients to check in unpaid is set to ON. |
| Allow clients to check in to a session they haven’t booked | To allow clients to check themselves in to sessions that have not been booked ahead of time, set this option to ON. |
| Allow automatic client self check-in to occur up to [number] [duration] before a session begins | To allow clients to be automatically checked in to sessions via the Self Check-in Web App, set this option to ON and set the amount of time before a session starts where clients can be checked in. |
Check-in methods
| Setting | Description |
| Allow clients to check in with client ID | To allow clients to check in to sessions using their client ID, barcode, or key tag, set this option to ON. To allow clients to check in with a barcode or key tag, you must have a barcode scanner attached to the device on which the Self Check-In Web App is open. |
| Allow clients to check in with email | To allow clients to check in to sessions using the email address associated with their client profile, set this option to ON. To also require clients to enter their password before checking in, set Require password to ON. This option will only appear if Allow clients to check in with email is set to ON. |
| Allow clients to check in with phone number | To allow clients to check in using the cell phone number associated with their client profile, set this option to ON. |
Check-in confirmation screen
| Setting | Description |
| Display confirmation screen for [number] seconds | To display a confirmation screen after clients check themselves in, set this option to ON and select the number of seconds the screen should be displayed. |
Sound settings
| Setting | Description |
| Failed | Select the sound you want clients to hear when their self check-in is unsuccessful. You can test the different sounds by clicking the Play button  on each sound. |
| Successful | Select the sound you want clients to hear when their self check-in is successful. You can test the different sounds by clicking the Play button on each sound. |
