Setting a Do Not Disturb period for automated notifications

The Do Not Disturb feature lets you disable automated notifications for a specified period of time. You can set Do Not Disturb periods for automated marketing, client notifications, and staff notifications, and any notifications that would be sent out during the Do Not Disturb period are delayed until the period is over.

For example, if you add a new class to your schedule during a Do Not Disturb period for automated marketing, a class announcement email will be displayed in your clients’ Contact History, but the status will be Pending. After the Do Not Disturb period ends, the email will be sent automatically, the status of the email will change to Unopened, and the timestamp will be updated to the time the email was generated.

In this article:

To enable or adjust a Do Not Disturb period:

1. Click the App Drawer button .
2. In the App Drawer, click View All.
3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
4. On the Setup menu, click Notifications.
5. On the Notifications menu, click Do Not Disturb.
6. On the Do Not Disturb page, enable or adjust the Do Not Disturb period:
   • To enable a Do Not Disturb period:
     1. Set the appropriate notification category option to ON.
     2. Select the times at which the Do Not Disturb period will begin and end. You can select times from dropdown lists in the From and to fields, or you can enter custom times.
   • To adjust a Do Not Disturb period, select different start or end times from dropdown lists in the From and to fields, or enter custom times.
7. Click Save.

To disable a Do Not Disturb period:

1. Click the App Drawer button .
2. In the App Drawer, click View All.
3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
4. On the Setup menu, click Notifications.
5. On the Notifications menu, click Do Not Disturb.
6. On the Do Not Disturb page, set the appropriate notification category option to OFF.
7. Click Save.