Setting a location’s business hours

Business hours are set independently for each location in your business. These hours are displayed on your location’s WellnessLiving Explorer page for current and prospective clients to see. Setting your business hours isn’t required by, and doesn’t restrict, any WellnessLiving functionality.

You can also set multiple open and closed business hours for any given day. For example, you can set hours for your business to be open from 9:00am to 1:00pm, closed from 1:00pm to 3:00pm, and open again from 3:00pm to 7:00pm in one day.

When setting a location’s business hours, keep the following information in mind:

  • Setting a location’s business hours won’t impact the hours displayed on the location’s schedule. The hours displayed on a location’s schedule are determined by which staff members appear on the schedule and when they have services booked. For example, if a location’s business hours are 9:00 a.m. to 5:00 p.m. and a staff member has an appointment with a client booked for 6:00 p.m., that appointment will be displayed on the location’s schedule.
  • When a staff member has available time set during which appointments can be booked, clients will be able to book appointments with that staff member regardless of the location’s business hours. This means clients can book appointments with available staff members at closed locations. For more information about setting available and unavailable time for staff members, see Managing a staff member’s working hours.
  • If you change the time zone for a location, the time for scheduled services will automatically be updated to reflect the changes made. For example, if you have a class scheduled for 9:00 a.m. and you update your location’s time zone to a time zone that is an hour earlier, the time of the class will be changed to 8:00 a.m. For more information, see Adding or modifying a location.
  • To configure a location to be open for an entire day (24 hours), set the location’s business hours to open from 12:00 a.m. to 11:59 p.m. Repeat this process if you wish to have consecutive open days.

To set your business hours:

  1. Click the App Drawer button .
  2. In the App Drawer, click View All.
  3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
  4. On the Setup menu, click Locations.
  5. On the Locations page, select the location you want to modify.
  6. Click the Business Hours tab.
  7. For each day of the week, set the business as Open or Closed. Set each open day of the week to the ON position.
  8. For each open business day, enter the hours the business is open. Click Add Hours to set multiple hours for the day.
  9. Click SAVE.
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