Setting a membership start date from the shopping cart

If the auto-renew or start date of a membership needs to be changed, you can set the activation date from the shopping cart. If desired, you can choose whether the membership should auto-renew from that date and charge a prorated amount to the client for the days between the purchase date and the start date.

For information about changing the date that a membership is billed to a client after it is purchased, see Changing a membership billing date.

Note If you change the start date of a membership with monthly auto-payments to the last day of any month, the client’s future auto-payments for the membership will always be billed on the last day of the month. For example, if you change the start date to February 28th, their next two auto-payments will be billed on March 31st and April 30th.

To set a membership start date from the shopping cart:

  1. Click the App Drawer button .
  2. In the App Drawer, click Store.
  3. Select the client to whom you are making the sale in one of the following ways:
    • To select an existing client, in the SEARCH CLIENT box, type the client’s name, and then select the client.
    • To create a new client, click ADD CLIENT to create a new client profile, and then select the client.
  4. Under Products and Services, search for and select the membership you want to sell, and then click Add to cart. If you are using a barcode scanner, you can also scan the product you want to sell to add it the cart.
  5. In the shopping cart, click the More button  and select Edit Details.
  6. Under START ON, select the starting date of the membership (the starting date must occur in the future).
    • If the start date is set to occur in the future and the client should not be billed until this start date, set the Don’t bill the client until this date option to ON. 
    • If the membership should auto-renew, set the Auto-Renew option to ON. 
    • If the first payment should be prorated, set the Prorate first payment option to ON. Choose the date that should be prorated from and the amount that should be charged. 
      • To only charge a prorated amount for the first billing period, set the Pay for prorated period only option to ON. 
  7. Click Proceed to Checkout
  8. Select each payment method the client wants to use (e.g.: Virtual Terminal, Card Swiper, Cash). In most cases, the total payment is split between the selected payment methods equally, but you can adjust the amounts as required. If you select Gift Cards, you must enter the required code, and the amount on the gift card will be entered automatically.
  9. Click Complete. The sale is complete.
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