In this article:
To view the SMS History Report:
- Click the App Drawer button .
- In the App Drawer, click Reports.
- On the Reports menu, click Marketing.
- On the Marketing menu, click SMS History. The SMS History Report is displayed.
Headings in the SMS History Report
|SMS Type||The type of automated marketing campaign that the SMS message is associated with is listed in this column.|
|Sent||The date and time that the SMS message was sent on is listed in this column.|
|Sent By||The staff member who sent the SMS message is listed in this column. If the SMS message was automated by the system, this column will be labelled Automated.|
|Client||The name, phone number, and profile image of the client that the SMS message was sent to is listed in this column. Relevant details about this customer, such as pass status, waiver status, contract status, special notes, unpaid visits, and account balance will be noted here by small icons. Hover over any icon to learn more.|
|Resend||Click the icon in this column to resend the SMS message to the client’s associated mobile phone number.|
|Body||Click the icon in this column to expand a preview of the SMS message that was sent to the client, and will be sent if you click the RESEND icon.|