Store categories and layout

Store categories can be used to organize the items in your store. Purchase Options, products, gift cards, and Events can be placed in one or more store categories. Your store is equipped with default categories, which you can modify and you can create as many custom store categories as you need.

After you have created categories for items in your online store, you can determine the order in which these categories appear as well as the order in which the items in each of your categories appear in your online store.

Any item that is not assigned a store category will be placed in the Unassigned category. You cannot edit or delete this category. If you do not create any other categories, every item in this category will be displayed in your online store by default.

For more information on how to add an item to a store category, see Setting an item’s store category.

Note If there are no items in a store category, the category will not appear in your online store, even when you select Selected by Default in Store.

NoteIf an item is included in more than one store category and both of those categories are selected in the online store, the item will appear according to sorting rules for the first category to which the item was added.

In this article:

    To add an online store category:

    1. Click the App Drawer button .
    2. In the App Drawer, click View All.
    3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
    4. On the Setup menu, click Store Configuration.
    5. On the Store Configuration menu, click Categories and Layout.
    6. On the Categories and Layout page, click ADD CATEGORY.
    7. Enter the desired name for the category and press Enter on your keyboard or click anywhere on the screen.
    8. Click SAVE, then click CONTINUE.

    To modify an online store category:

    1. Click the App Drawer button .
    2. In the App Drawer, click View All.
    3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
    4. On the Setup menu, click Store Configuration.
    5. On the Store Configuration menu, click Categories and Layout.
    6. On the Categories page, click the Options button  next to the category you want to modify. You may have to browse the list, use the Search option, or filter the list to find the category.
    7. Modify the online store category:
      • Selected by Default in Store – Select this option if you want the category to be selected by default when the store is opened.
      • Not Selected by Default in Store – Select this option if you do not want the category to be selected by default when the store is opened. This option will only be displayed after you select Selected by Default in Store.
      • Edit – Select this option to change the category’s name. Enter the desired name for the category and press Enter on your keyboard or click anywhere on the screen.
      • To delete the category, click Delete.
        • To move the items in this category to another category, select the Move all products from this category to another one checkbox, and then click OK.
        • If you don’t move the items from this category to another category, the items will be moved to the Unassigned category.
    8. Click SAVE, then click CONTINUE.

    To customize the layout of store categories:

    1. Click the App Drawer button .
    2. In the App Drawer, click View All.
    3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
    4. On the Setup menu, click Store Configuration.
    5. On the Store Configuration menu, click Categories and Layout.
    6. Click and drag your store categories to place them in the order in which you want them to appear in your online store.
    7. Click Save, then click CONTINUE.

    To customize the layout of the items within a store category:

    1. Click the App Drawer button .
    2. In the App Drawer, click View All.
    3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
    4. On the Setup menu, click Store Configuration.
    5. On the Store Configuration menu, click Categories and Layout.
    6. Click the store category that you want to reorganize.
    7. Click the Sort button and select the method by which you want to sort the items within this category. Your options include:
      • Date – The items will be sorted based on the date they were created. Items can be listed with the most recently created item listed first (Newest on top) or the oldest item listed first (Oldest on top).
      • Name – The items will be sorted in an alphanumeric order. Items can be sorted A-Z (Ascending) or Z-A (Descending).
      • Price – The items will be sorted based on their price. Items can be sorted with the lowest priced item listed first (Low to high) or the highest priced item listed first (High to low).
      • Custom – You can click and drag items to place them in the order you want them to appear in your online store.
        • If you attempt to reorganize the items that had the other sorting method selected, the Custom option will be applied automatically.
        • If you change your sorting method from Custom  to any other sorting options, you must click CONTINUE before the items are reorganized.
    8. Click SAVE, then click CONTINUE.
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