To access the ClassPass integration, click the App Drawer 
, then click View All > Promote.
Understanding the ClassPass integration
ClassPass is a monthly membership program where users can try services with new fitness studios each month. The ClassPass integration with WellnessLiving allows you to list your services and allow clients to book them directly from ClassPass.
What you can do with the ClassPass integration
With the ClassPass integration, you can connect with new and existing clients in your area.
- Display your services to a network of new and prospective clients from the ClassPass network to allow them to discover and try your appointments and classes using their ClassPass memberships.
- Track ClassPass bookings in WellnessLiving. These bookings are marked as drop-in sessions on the client’s Attendance History and Upcoming Schedule pages, and marked as Paid with ClassPass on the attendance list.
- Use the information ClassPass provides you to enter an approximate revenue for ClassPass clients when you’re scheduling a class or modifying a class schedule. Your reports will update to reflect these changes.
Getting started with the ClassPass integration
To integrate and share data between your ClassPass account and your WellnessLiving account, you must complete the following steps:
- Provide your ClassPass representative with your WellnessLiving business ID and the location IDs for each of your business locations. For more information, see Finding your business ID and Finding your location ID.
- Enable ClassPass integration in your WellnessLiving account.
If you’re signing up with ClassPass for the first time, expect an onboarding period of 7-10 days while you learn how the integration works and familiarize yourself with the ClassPass Partner Dashboard.
Key tips
- Client profiles for ClassPass users
- Clients who book services with your business through ClassPass will have a new client profile created for them with their ClassPass ID used as a unique identifier. This ensures that if multiple ClassPass IDs are associated with a client’s email address, the client won’t be unexpectedly affected when making reservations.
- Notifications
- Clients who book through ClassPass will still receive client notifications if the service is canceled or their attendance status changes.
