Using ClassPass with WellnessLiving

ClassPass is a monthly membership program that allows its clients to try out new fitness studios each month. When you sign up with ClassPass, clients can discover and try your Classes using their ClassPass membership.

To integrate your ClassPass account with your WellnessLiving account and share data between your accounts, you need to contact your ClassPass representative. You need to provide your ClassPass representative with your WellnessLiving business ID and your location ID for each of your business locations. For more information, see Finding your business ID and Finding your location ID.

To complete the integration process, you also need to enable ClassPass integration in your WellnessLiving account. For more information, see Enabling and disabling ClassPass integration.

After your ClassPass account is integrated with your WellnessLiving account, you can use the ClassPass Partner Dashboard to adjust how many spots are allocated for ClassPass users for each Class.

When clients make a booking with your business through ClassPass and the email address they use is not already associated with a client profile in your business, a client profile will be created automatically using the information provided when booking the Class. Client notifications relating to cancellation and attendance status for the Class will be sent to clients who book through ClassPass.

Bookings made through ClassPass are automatically synced with the Class attendance list in WellnessLiving. These bookings will be marked as paid with a single session on client’s attendance history and upcoming schedule pages and marked as paid with ClassPass on the attendance list.

Additionally, you can use the information that ClassPass provides you with to enter an approximate revenue for ClassPass clients when you are modifying a class schedule. Upon entering these estimates, your reports will update to reflect these changes.

If you are signing up with ClassPass for the first time, expect an onboarding period of 7-10 days while you learn how the integration works and familiarize yourself with the Partner Dashboard.

Visit the ClassPass website to find more information about ClassPass and to contact a representative.

NoteAfter enabling ClassPass integration, you must ensure that the CLASSPASS option is set to ON when you schedule Classes to allow clients to book the sessions through ClassPass.

NoteAt this time, Appointments cannot be integrated with ClassPass.

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