Video general information settings

This article describes all the general information settings available when you are uploading or modifying a video.

For more information on videos, see FitVID on Demand.

SettingDescription
VIDEO UPLOADThe video you want to upload.

You must select and upload a video saved on your device. The video must be a .mov or .mp4 file, and the maximum size for the video varies depending on your subscription plan. If you are on the Basic plan, the maximum file size per video should be 2GB. If you are on the Professional or Enterprise plan, the maximum file size per video should be 8GB.

If you are modifying a video and want to replace the current video, click the thumbnail of the video to upload a new video from your device.

To determine which clients can view this video, you must select the video categories this video belongs to under Video Categories.

On the Subscription Plan page, Video Limit will display the maximum number of videos you can upload per location, and Videos Uploaded will display the total number of videos you have uploaded across all locations, including both published and unpublished videos.

NoteBefore uploading a video, optimize your video for FitVID.
PublishThe publishing menu for the video you upload.

To determine when the video will be uploaded, set the Published option to ON and select the date and time when the video will be available on your Client Web App under the PUBLISHED DATE and PUBLISHED TIME fields respectively.

To determine when the video will be removed, set the Set Unpublished Date option to ON and select the date and time when the video will be removed from your Client Web App under the UNPUBLISHED DATE and UNPUBLISHED TIME fields respectively.

If you don’t set the Set Unpublished Date option to ON, the video will remain on your Client Web App until you delete the video.

VIDEO NAMEThe name of the video. Your clients can see the name you enter, so it should be both informative and brief. This is a required field.
DESCRIPTIONA description of the video. Your clients can see the description, so it should be both informative and brief. This is not a required field, but it is highly recommended you provide a description to help your clients understand the content of your video.
Thumbnail ImageThe thumbnail image for your FitVID Demand video. This image will be displayed to clients on the Watch Video tab of the Client Web App.You must upload an image saved on your device. We recommend using a .png or .jpg file with an aspect ratio of 16:9. The supported minimum and maximum image dimensions are 640 x 360 pixels and 1920 x 1080 pixels respectively.

After you select an image, you can see a preview of the thumbnail and adjust it by clicking and dragging the image. The region of the image that appears in the dotted lines will be used as the thumbnail for the video.

If you are modifying a video and want to replace the current thumbnail, click the thumbnail to upload a new image.

If you do not upload a thumbnail, the first frame from the video you upload will be used instead.

StaffThe staff members who provide instructions in the video.
CaloriesThe number of calories your clients will be able to burn when they complete the exercises specified in the video. This option is only available when you have set the Show Calories option to ON under your FitVID on Demand settings.

The number of calories the viewer will burn is displayed under the video on the Client Web App and Achieve Client App.

LevelsThe difficulty level associated with the video. This option is only available when you have set the Show levels option to ON and created levels under your FitVID on Demand settings.

When you set a difficulty level for a video, the level is displayed under the video on the Client Web App and Achieve Client App.

Video CategoriesThe video category to which this video belongs. For example, a video named Yoga 101 would belong in the Yoga category you created.

Your clients cannot view your video unless you place it in at least one video category.

Selecting the video category determines which client types and client groups can access the video. For example, the Yoga category may only be enabled for the Active Member client type, meaning videos in this category will only be available to that client type.

For more information, see Managing video categories.

TagsThe tags associated with the video. Tags can be used to add keywords to your videos that describe the content. Clients can filter your videos using tags to find similar content. You can only add tags to your videos after creating them in your FitVID video settings.
Video Direct URLThe direct URL for the video. You can copy this link into your website or social media posts or share it through a direct message to redirect your clients to this video. If the video is restricted to certain Client Types, only these Client Types will be able to access the URL. For more information on restricting videos, see Managing video categories.
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