Viewing a family member’s profile

You can view a family member’s profile to review their profile details (ex., contact information, schedule, activity, purchases, transactions, rewards points and prize history, etc).

To view a client’s family member’s schedule as a client, see Client Web App: Viewing a family member’s profile.

To view a family member’s profile as a staff member:

  1. On the Top Nav Bar, click the Search button , and enter the client’s information in the box. You can enter the client’s name, phone number, email address, UID, or client ID.
  2. In the list of clients displayed, click the client’s name.
  3. On the side menu, click Relationships.
  4. On the Relationships menu, click the name of a family member. The family member’s profile is displayed.
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