Wait List Report

The Wait List Report is an attendance report that displays all services with active wait lists during the selected date range. If all clients on a wait list are promoted to the attendance list, the wait list is no longer considered active and the service will not be displayed in the Wait List Report. You can use this report to view both upcoming services, as well as services in the past with wait lists. The summary cards at the top of the page provide an overview of the key information in the report.

This article describes how to view the Wait List Report and provides details of the columns that appear in the report. To learn how to customize and filter the report, see Viewing a report.

In this article:

To view the Wait List Report:

1. Click the App Drawer button .
2. In the App Drawer, click View All.
3. In the list, click Reports. You can filter the list by entering Reports into the Search field.
4. On the Reports menu, click Attendance.
5. On the Attendance menu, click Wait List. The Wait List Report is displayed.

Summary cards in the Wait List Report

Summary card	Description
Waiting	The total number of services with active wait lists during the selected date range.

Headings in the Wait List Report

Heading	Description
Service Name	The name, time, date, and staff member related to the service with the wait list.
Location	The location of the service.
Staff	The name and profile image of the staff member scheduled for the service.
Spots	The maximum number of clients who can attend the service.
Booked	The number of clients booked into the service during the selected date range.
Waiting	The number of clients on the wait list during the selected date range.

Advanced filters in the Wait List Report

Filter	Description
Client Types	Use this filter to determine which clients to include in the report based on their client type.
Time	Use this filter to determine which to include in the report based on the specific time range during which they occurred.
Classes	Use this filter to determine which classes to include in the report.
Events	Use this filter to determine which events to include in the report.
Locations	Use this filter to determine which locations to include in the report.