WellnessLiving conducts user interviews with our customers, like you, to obtain feedback and fine tune our new features to better suit your business needs. To participate in a user interview, you must first register as a participant, then request a booking for a specific interview, and have a web cam and microphone suitable for a video call.
After you participate in a user interview, you will receive an Amazon gift card worth $50 USD as a token of our appreciation (prize subject to change at the discretion of WellnessLiving).
In this article:
To register for user interviews:
- Open the User Interview Registration Form in a private or incognito browser.
- Click Register.
- Under Account Info and Personal Info, enter all the required information.
- If you are registering with the email address used for your WellnessLiving account, click YES, THIS IS THE CORRECT USER in the confirmation popup that appears.
- Log in to your account.
- Click I want to log into WellnessLiving User Interviews.
- Fill the required fields, select the WellnessLiving services and features that your business uses, then click Update Account.
- Proceed to step 7.
- Select the WellnessLiving services and features that your business uses.
- Enter the required contact information.
- Click Save & Exit.
- You are now registered to participate in user interviews. A welcome email will be sent to the email address you used to register.
- Review the information in the welcome email.
- Click Reset Password to change your password.
- Click the link at the bottom of the welcome email to begin requesting bookings for user interviews.
- After you have registered, you will be sent notifications regarding user interview opportunities through your email. To make sure you receive these notifications, set the Receive email reminders & notifications and Subscribe to news and updates of “WellnessLiving User Interviews” to ON under Communication Settings in your client profile. For more information, see Client Web App: Changing a client’s notification settings.
To request a booking for a user interview:
- Log in to the Client Web App.
- Click the client profile menu (your profile icon) and select Switch Businesses.
- The button’s location will be dependent on the Client Web App layout. For more information, see Client Web App reference.
- In the Switch Businesses menu, select WellnessLiving User Interviews.
- Click Book Now, then select Appointments.
- Under My Services, select the user interview you want to participate in, then click Next.
- Select the date on which you want to participate in the user interview and select an available time. Click Next.
- The available dates and times for user interviews are determined by WellnessLiving.
- Answer any required questions and then click Next.
- Click Complete.