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Massage Software

WellnessLiving's massage software is your all-in-one solution to keep your business organized and efficient. Streamline your center's operations with integrated payment solutions, an app for staff and clients, automated marketing, appointment customizations and much more!

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Booking Couldn’t Be Easier

We've got what you need to pack your schedule! Whether it’s online or from their mobile device, new and existing clients can instantly book consultations, private sessions and special treatments at your massage studio.

Complete Convenience

Boost your appointment bookings and streamline your business with easy multi-channel booking options for your massage business. With lots of automations in place, you can reach more clients, fill up time slots and deliver excellent service with the latest features to make booking your services easy.

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Showcase your Business

WellnessLiving has partnered with Google to bring you Reserve with Google. It allows new leads to easily find and book your massage appointments directly from web searches and map results.

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Interact with Ease

Increase engagement and attract new clients with the help of our customizable widgets that provide a window into your massage business. Simply embedded online, now you can use your very own website or Facebook page to allow your massage clients explore your treatments, book appointments, write raving reviews and more!

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Easily Manage Rooms and Equipment

Let your clients conveniently reserve their favorite treatment room or massage bed with just a few clicks. Book-a-Spot keeps your massage business' assets organized and all in one place so you can focus on your clients and their needs.

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Customers Love Us

Testimonials

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"When one of my clients hasn't visited in 3 months, I've set up automatic SMS communications to give them a little nudge"

Andres Gutierrez, LMT

JP's Massage Therapy Center

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Marketing Solutions

WellnessLiving's automations make growing your massage business easy! Showcase your studio and target clients using our exclusive marketing tools to attract, engage and retain your clientele.

Make Yourself Memorable

Broadcast your massage business using our dynamic marketing tools to connect with your clients. Get your software working for you - setup automated messaging to encourage clients to book their next massage while there is still space available, announce a new service or reach out to those you haven't seen in a while with customizable emails or texts.

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Build Your Online Presence

We understand the importance of standing out online. Highlight your massage studio's unique brand, get more traffic, and convert more leads into massage clients with your fully responsive and easy-to-use custom website featuring built-in Search Engine Optimization (SEO). From design to development and updates, we're with you every step of the way!

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Create Connections

WellnessLiving makes it easy to implement your very own direct mail campaign. We help you design postcards to support your massage studio's brand and clearly get your message across. Stand out from the competition and increase engagement with a personalized postcard to show your clients how much you care.

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Test our SMS Feature

Easily create, target, and send SMS campaigns. Our SMS feature can help you reach customers on-the-go by sending SMS messages directly to their mobile device.

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Powerful Mobile Applications

Extend your reach beyond your studio and empower your clients and massage therapists by engaging them through your versatile apps. Our game-changing mobile client and staff apps are here to help you manage your massage business.

Achieve Client App

Your customizable client app is designed to match the look and feel of your brand and will take your studio to the next level! Clients will keep your business top of mind with this easy access at their fingertips. Streamline and increase online bookings, engage your clients, make online sales and more with our industry-leading Achieve Client App.

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Elevate Staff App

You and your therapists will love being able to manage the schedule on the go from our Elevate Staff App. Enjoy the freedom of substituting staff, scheduling new appointments, viewing detailed reports or following up on missed payments, all of that and more right in the palm of your hands.

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Payments / point of sale

Your Complete Payment System

Our powerful payment and point of sale platforms make every transaction seamless and simple for you and your massage clients. In addition to reducing your fees, you can store credit cards for recurring billing and even sell your products online. All the while WellnessLiving's business management software will automatically track your inventory with every purchase and deliver email receipts on your behalf. We are your all-in-one solution!

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Features Your Massage Studio
Will Love

Your business is unique, but there are some features that all massage business owners agree will streamline your operations and make your business thrive.

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Increased Sales

Your business will benefit from the increased sales you experience once you sign up with WellnessLiving. In addition to helping you fill empty time slots, our integrated payments makes it so you can collect more anytime, anywhere - you can even require deposits to secure appointments or automate upselling in your booking process.

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Booking Flexibility

Create questionnaires clients can fill out while registering and let them choose their favorite therapist or massage room. You can make your clients request appointments and require them to leave either a credit card or deposit when booking. Customize the booking flow for your clients so that it's easy for them and you get the information you need.

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Electronic Forms

We want to keep your studio organized and free up your time from manual tasks, while also signing up clients and reducing waste. As soon as clients register online, they will be prompted to fill out a questionnaire or intake form and sign your waiver - just swipe their finger on the app or use a mouse/signature pad in person and the form is stored on their profile.

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Client Management

Get to know your clients like never before with our versatile and unique client profiles. Contact information and medical history will be stored in one place, as well as past purchases and attendance. Send and track emails or texts to your clients directly through their profile and you can even store SOAP notes and preferences - you've never been more informed.

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Automated Reminders

Automate your business by setting up unique notifications that will be sent out to your clients and staff when you need them. Confirm appointments, notify both parties of any changes made and find out about cancellations instantly by email or text. You can customize these communications for your massage business and never have a no-show again!

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Staff Management

As your business partner, WellnessLiving is here to help you manage your therapists and administrators. Create unique staff roles with customized access to keep your information safe. Create multiple pay rates and let the software track your payroll with reports that you can export to Excel. Assign tasks and manage schedules online or on the staff app.

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Advanced reporting

Powerful Data at Your Fingertips

Instantly gain deep insight into your massage business by staying on top of all your key metrics with a detailed range of custom reports, all exportable in Excel format. You have the freedom to save your favorite reports and customize your own dashboard so that you can get a daily overview of your operations as soon as you login to WellnessLiving. We track your data so you can make informed decisions about staffing, payroll, inventory, marketing, and more.

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From the Blog

A Letter  From  Our CEO

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Len  Fridman
Co-Founder & CEO

I’m Len, CEO and co-founder of WellnessLiving. We are the fastest-growing all-in-one business management software in the health and wellness space, and one of the business types we’re grateful to work with are massage studios. I know just how important it is to take care of yourself and getting a massage every now and then really helps me relax after a long week. I truly appreciate everything that massage studio owners do for their customers. Over the years, I’ve even had the chance to speak to some of them about their success using WellnessLiving.

First, let me tell you about our story. Getting here wasn’t easy, but I’m proud of how we did it—it took a lot of hard work, support from the massage and wellness community, and a little bit of fate.

In 2009, I started a bootcamp that grew into a business with multiple locations across North America. As the business grew, I was overwhelmed with increasing fees from my business management software: Mindbody. I knew there had to be a better solution.

By luck, I ran into my childhood friend, Sasha Davids, while on vacation in Jamaica. We spent the whole week catching up and I shared the challenges I was facing with my customer relationship management (CRM) and scheduling software and knew I wasn’t alone.

Together, Sasha and I set out to create an affordable, easy-to-use, and customizable system with massage studio owners in mind. After all, everything we do is because of our customers, and it’s our goal to make life easier for them. We’ve streamlined the process, making it simple for clients and staff to book appointments.

  • Our Achieve Client App allows clients to quickly book, pay, and check in for massage appointments in advance.
  • Electronic waivers let clients pre-register online before they attend their appointment in person.
  • Our system makes it easy to manage clients when your schedule is full, placing them on a wait list and notifying them when they book an appointment.
  • Book-a-Spot lets clients conveniently reserve their favorite essential oils, massage bed, or treatment room.

Every day our customers tell us how our business management software tools have helped boost engagement with clients, leading to more revenue. One of those customers is Andres Gutierrez, owner of JP’s Massage Therapy Center in Jamaica Plain, Massachusetts. Andres sat down with us and shared his experience using the WellnessLiving software.

When we spoke to Andres, he opened up to us about his fears of switching to a new software. First, he was concerned about migrating over all their client data. After all, JP’s Massage Therapy Center has hundreds of clients and that’s a lot of data, including appointment records, credit card details, auto payments, and billing info. Fortunately, that fear was put to rest, as our experienced Onboarding Team migrated his entire business within weeks.

Andres was also concerned about how clients would react to the new system. However, his clients loved the software, especially since there’s a loyalty rewards program—a feature that hadn’t been included in his previous platform. The loyalty program allows his clients to earn points by referring a friend, booking an appointment, leaving a review, and more. They can then redeem points for a discount or a free massage.

Our communication tools are perhaps Andres’s favorite part of the software. First, he uses our advanced reporting tool to track important client data, including appointment records. With our automated marketing tool, Andres then creates custom SMS offers and targets clients who haven’t visited his massage studio for a few months. This system works like a charm, filling up weekend appointment slots within a day!

Andres says his experience since day 1 has been great. Watch his story below to learn more about JP’s Massage Therapy Center.

WATCH THE JP’S MASSAGE THERAPY CENTER CUSTOMER STORY

At the end of the day, everything we do for our customers is why we’re one of the top business management platforms on the market today. We are 100% committed to delivering the best possible experience to manage and grow your massage studio. However, there’s so much to learn, and for you to truly see what it’s all about I invite you to try it for yourself.

 

Sincerely,

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Len  Fridman
Co-Founder & CEO

Boost Your Business Revenue by +57%

  • Save Time and Grow Faster — Manage your bookings and payments in fewer clicks with easy-to-use features.
  • Increase Brand Loyalty — Level up with your very own custom-branded iOS and Android client apps.
  • Get More Clients — Attract, convert, and retain with a fully-integrated custom website and powerful SEO.

We have significantly improved our member engagement and retention strategies. It’s the ultimate solution!

Steve Cristini
Cristini Athletics
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