My son and daughter has been taking piano lessons with Joes Music Academy more than five years and I’ve seen nothing but positive growth in their piano skills and ability to read music.
My son and daughter has been taking piano lessons with Joes Music Academy more than five years and I’ve seen nothing but positive growth in their piano skills and ability to read music.
My son and daughter has been taking piano lessons with Joes Music Academy more than five years and I’ve seen nothing but positive growth in their piano skills and ability to read music.
Hi Sanjae,
Thank you for your feedback. Just a reminder we no longer require a 24 hour notice for cancellation of classes. In fact, we have an unlimited group make up policy that gives customer's flexibility to receive class time they have missed at their convenience. Unfortunately there are unforeseen circumstances which are out of our control and for that reason we have implemented the group make up policy. We will continue to do our best to improve communication and increase your customer service satisfaction with us. Please feel free to reach out if you have any questions or concerns. We appreciate your feedback and your business.
Best Regards,
Arianie Marte
Chief of Staff