Choose from over 75+ classes and enjoy 2 x Reformer Classes + Unlimited Yoga and HIIT classes per week.

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One Family Yoga and Fitness (OFYF) Membership Terms and Conditions

**Balance Membership Inclusions:
BALANCE $39.95 per week: Includes 2 x Reformer Pilates classes, unlimited Yoga and Functional HIIT classes, plus 10% off all events. (12-week minimum commitment)

**Membership Terms:
- Pause or Cancel Membership:
- To pause or cancel your OFYF membership, please email us at admin@onefamilyyogafitness.com.au with 14 days’ notice. Do not text or message requests via social media. You may still attend classes during this 14-day notice period.
- Membership pauses are allowed for a maximum of 4 weeks per 12-month period.
- You must hold a membership for 6 weeks prior to suspending.
- Cancellation requests cannot be made during a membership pause/hold.
- In cases of serious illness or injury, you may pause your membership for the required period with a medical certificate from your doctor or physiotherapist.

**Weekly Class Limit and Payment Schedule
- Members with reformer class packages (e.g., STRENGTH – 3 classes per week) are reminded that their weekly class limit aligns with their payment schedule. The weekly cycle begins on the payment date and runs through to the day before the next scheduled payment.
- For example: If your payment schedule is on Thursday, your weekly class limit resets every Thursday and runs through to the following Wednesday. Classes booked outside of this period will require additional payment.

**Class Attendance and Cancellations:
- If you are unable to attend a class, please cancel online outside the following windows:
  - 10-hour cancellation window for all AM classes
  - 2-hour cancellation window for all PM classes
- Failure to cancel within these windows or failing to attend a booked class will result in a $15 “Late Cancellation/No-Show” fee, which will be deducted from your credit card/bank account. This policy ensures that all members have the opportunity to attend their desired classes.

**Payment Failures and Additional Charges:
- Please ensure sufficient funds are available in your account on the scheduled payment date.
- If a payment fails and is reprocessed, an additional fee of $7 will be charged to cover the costs incurred.
- To avoid this charge, ensure funds are available by the night before your scheduled payment date.
- If you encounter issues with your payment schedule or need to adjust your payment date, please contact us to discuss alternative arrangements. - Repeated payment failures may result in additional charges.