Dear Students and Instructors, Please read in full all of the studio policies listed below. These are for the safety of our students and continued success of our studio. Late Arrival Policy DOORS LOCK 5 MINUTES AFTER CLASS BEGINS If you are more than 5 minutes late to class, you have missed the warm-up, are not permitted for entry, and forfeit your class credit. Arriving on-time for class is a requirement of our studio to ensure the safety of all students and staff while preventing class interruption. The 5-minute grace period is to allow for unexpected circumstances; however, a full body warm-up will still be required upon your entry. If you are here early for an upcoming class and a class is currently in session, please note that the doors will be unlocked at the end of the current class, approximately 15 minutes before your class start time. Thank you for your understanding and efforts to keep HGS a safe and responsible community! Class Cancellation Policy Early cancellation must be made no later than 12 hours prior to the beginning of the scheduled class. If early cancellation is made, the credit will automatically be returned to your class passes or membership pass balance. No cash refunds will be issued. Late cancellation made after 12 hours prior to the beginning of class will be forfeited and may not be used. If a student has more than 2 late cancellations in the same week, a fee of $10.00 will be assessed. No show for a scheduled class will result in a $10.00 penalty per occurrence. This will NOT be refunded for any reason. Membership cancellation: You must notify the owner in writing no later than 3 days prior to billing to cancel any membership. DO NOT ask for a refund after billing has occurred. Please note that the Mini-Membership requires 3 months of automatic billing at the posted cost. A cancellation of the membership prior to the 3 month period will result in a $50.00 cancellation fee. Cancellation of Classes by the Studio Classes are occasionally cancelled by the studio based on instructor availability as well as lack of attendees. To hold any class, we require at minimum 3 students to be registered for the class. In case of any cancellations made by the studio, the student will receive a credit of the class pass back to their account. We will make every effort to notify students of the cancellation in time enough to save a trip. Parking Policy More than likely, there is ample parking available in our parking lot. During busy times of neighboring businesses, please park on the south end of the parking lot near the PowerShack Gym. Thank you for understanding! Honey Groove Studio Management