“I just wanted to call you let you know I was really appreciating your gals today. I had somewhat of a “crappy” day, lots of bad customer service experiences…and it was such a pleasure to come home to such a clean home. They even made my bed! I was running late today, I didn’t have time to make it and the bed is made, and they just made all the difference in my world today, so just wanted to let you know!”