I’m Len, CEO and co-founder of WellnessLiving. We are the fastest-growing all-in-one business management software in the health and wellness space, and one of the business types we cater to are hair, nail, and beauty salons. I know just how important it is to take care of yourself, and I truly appreciate everything that salon owners do for their customers. I’ve even had the chance to speak to some of them about their success using the WellnessLiving platform.
First, let me tell you about our story. Getting here wasn’t easy, but I’m proud of how we did it—it took a lot of hard work, support from the salon community, and a little bit of fate.
In 2009, I started a bootcamp that grew into a business with multiple locations across North America. As the business grew, I was overwhelmed with increasing fees from my business management software: Mindbody. I knew there had to be a better solution.
By luck, I ran into my childhood friend, Sasha Davids, while on vacation in Jamaica. We spent the whole week catching up and I shared the challenges I was facing with my customer relationship management (CRM) and scheduling software and knew I wasn’t alone.
Sasha and I knew some salons who were having problems with their software providers. For instance, it was expensive and many features they needed for their business have additional fees. That’s why we set out to create an affordable, customizable, and easy-to-use system with salon owners like you in mind. Each feature is designed to automate and streamline the client experience.
- Our Achieve Client App lets clients quickly book, pay, and check in for haircuts, pedicures, manicures, and other salon appointments instantly.
- Clients can conveniently sign your online waiver and register before their appointment.
- Our appointment widget lets clients book sessions directly on your website or Facebook page based on your staff members’ real-time availability.
- When you’re booked solid, our system allows you to add clients to a wait list and notify them when an appointment slot is available.
- Our loyalty rewards program lets clients earn prizes for making purchases, booking an appointment, leaving a review, and more.
- When clients leave a review, our system lets you highlight the most positive feedback.
There are so many features to love about our platform that will help you manage the day-to-day operations of your salon. Just ask Ayanna Williams-Jones, the owner of Pedicure & Shoes 2 Go Day Spa in Detroit, Michigan. I had the opportunity to meet with Ayanna as part of our CEO Tour—a passion project of mine where I visit our customers, listen to their amazing stories, and even try their services.
When I visited Ayanna, she told me all about her day spa. It’s a one-stop shop where they offer manicures, pedicures, facials, and massages to clients. They even sell women’s and men’s shoes. That’s a lot of appointments and sales to manage, but our software streamlines the process by giving Ayanna a bird’s eye view of her entire business.
What else makes Pedicure & Shoes 2 Go Day Spa so successful? Our software allows Ayanna to create monthly recurring memberships for unlimited manicures and pedicures. This lets clients book an appointment at least once per week, while the business earns a regular, predictable revenue stream.
Ayanna has tried other software providers, but they just didn’t fit. WellnessLiving provides her business with an affordable, all-in-one solution, and it can help grow and manage your salon, too. Check out the video below to discover more about how we helped Ayanna and her business. I had such a great time, and I even enjoyed my first pedicure!
WATCH THE PEDICURE & SHOES 2 GO DAY SPA CEO TOUR
We’ve packed so much into the system for you, your staff, and your clients. Quite simply, I strongly believe that our business management software is the best in the industry. In this letter, I genuinely want you to know how our system can benefit your salon. I invite you to see for yourself by taking a free demo. I want you to know that we’re ready to commit and give you the best experience we possibly can deliver.