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Customers Love the Convenience of Booking Online
Offer your spa customers the option to book their next visit from the comfort of their home, office, or on-the-go with their smart phone.
WellnessLiving makes booking online easy and your customers will love it.
WellnessLiving.com
Every WellnessLiving account comes with a listing on the world’s largest and most trusted health and wellness directory. Your site is mobile-friendly, so your customers can book their next spa visit on-the-go or at home, right from your directory listing.
Embed To Your Site
Embed our appointment widget in a few easy steps right on your site. Your schedule always stays up-to-date, so your customers will love booking on your site.
iOS and Android Apps
Your clients can use the WellnessLiving app on their iPhone or Android device to easily book their next spa visit, make payments, and share experiences from your spa on Facebook.
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*No charges will be applied
Instant Email & SMS Notifications
We help free up your spa's valuable time and resources with automatic email and SMS reminders and confirmations that are instantly sent to both your customers and your staff.

Easily Manage Your Schedule
With our cloud based software, you can simplify even the most complicated spa schedules, make changes on the fly, and never worry about manually notifying clients or making sure your website stays in sync. Everything is handled through an easy-to-use wizard that guides you through the entire process.
Build an Online Store and Start Selling Now
Set up the online store for your spa in minutes with our simple steps and get your products and services online right away.
Instantly Build a Store
Start selling your spa's products and services online now with our easy online store setup.
Sell Any Product or Service
Spa products, services, memberships, and more: you can sell almost anything you can imagine in your online store.
Process Cards for 1.49%
Cut transaction times by more than half and lower processing fees by at least 20% with our integrated credit card processing.
Recurring Billing and ACH
Setup recurring billing and automatic monthly withdrawals for your salon memberships. It’s as easy as 1, 2, 3.
Stay Green, Email Receipts
Reduce waste and stay green by automatically emailing transaction receipts to your spa customers and letting them view transaction histories in their client profiles.
Works with the Latest Hardware
WellnessLiving integrates seamlessly with devices like a credit card reader, cash drawer, barcode scanner, key tags, and more.
All the Marketing Tools You’ll Ever Need
We provide a collection of proven marketing tools all in one place to help your spa acquire new customers, retain existing ones, and win-back past customers.
Mobile Campaigns
Reach your clients on-the-go with our SMS feature. Send targeted text messages directly to your customers' mobile phones. With WellnessLiving, it is easy to create, target, and send mobile message campaigns.
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*No charges will be applied
Featured Directory Listing
SEO & mobile-friendly
Get listed on the web’s most trusted wellness directory, Wellnessliving.com. Spa customers will find you on the web and on their phone with our iPhone/Android apps. Plus, you’ll automatically receive targeted advertising by increasing your exposure on relevant searches and on the websites of nearby businesses.
With your listing on our directory, we build you a mobile-friendly and customizable website. Your spa clients can book appointments, make purchases, receive special promotions, and write reviews directly on your page. Your page is automatically optimized for search engines, increasing your Google ranking and visibility to new local customers.
Track Who Opened Your Email Campaigns
It's easy to send out your spa's promotions and newsletters right from our application. We track the performance of the campaign by telling you which customers have and haven’t opened the email. Then you can quickly re-send to customers who didn't open it with one click.
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Groupon Integration
With our daily deal integration, your new customers can redeem vouchers from Groupon, Livingsocial and Amazon (just to name a few), then book appointments and classes online at any time. Say goodbye to phone tag and needless administrative work and hello to automation.
Social Media Manager – Coming Soon
Manage your spa's Facebook, Twitter, Google, LinkedIn and other social pages from one place. Make immediate or scheduled posts across all of your social profiles with a single click. Use the dashboard to know what people are saying about your spa on Google, Yelp, Citysearch, Yahoo and more.
Acquire new local customers through WellnessLivingLocal
We incentivize customers who frequent businesses that are part of our network in your neighborhood to check out your spa, too. We drive client traffic from local non-competing businesses, which means a steady flow of new customers walking through your door.
Staff Schedules & Payroll Has Never Been Easier
Your estheticians can manage their schedules and trigger instant notifications whenever a session is booked or cancelled.
Hours are tabulated for services performed and tied right back to an automated payroll report.
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Staff Glance
Simplify managing and booking appointments by easily synchronizing your estheticians' individual schedules with your calendar. Your spa has one central calendar so that everyone stays organized and connected. Staff members have the option of syncing with their Gmail, Outlook, or iCal calendars, as well.
Improve Visibility of Staff Performance
Our system tracks everything.
At a glance, you'll see which of your estheticians are performing exceptionally well and which ones need more encouragement. Our system tracks everything.
Staff Members Have All The Knowledge They Need at a Glance
Since there's no need for non-administrative staff members to see the schedules for other staff members, we keep things simple and let each staff member pull up their own appointments. They know instantly who has or hasn't paid and, when things change, they can modify, reschedule, or cancel any appointment effortlessly.
Calculate Pay Automatically
Set Roles and Permissions
WellnessLiving will automatically generate your payroll report with one-click. When it’s time to issue checks, you can even convert the information to Paychex®, ADP®, Exact Payroll Services and other formats instantly. Set compensation by salary, hourly rate, attendance, commission, or any combination and watch our software do all the work for you.
Each of your employees has a unique login so that you can define roles and permissions depending on the job they have at your spa. You can use our predefined roles and permission sets for front desk operators, managers, or even create your own. You have all the versatility you’ll ever need to grow your spa.
The Information You Need, When You Need It
In fact, we've got a report for pretty much anything you'd want to find.
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How many times did Jennifer visit last week?



How much did each staff member make last month?


How much sales tax did you collect last year?




QUICKSTATS TM – the information you need with one-click
Reporting doesn’t need to be complicated and with QUICKSTATS, everything is just one click away. Need to know what happened this year, quarter, month, week, last 30 days, etc? Click QUICKSTATS TM and the report is automatically generated.
Have Complete Visibility
Our system constantly saves, stores and formats your spa's data, which allows you to pull any information you need at anytime.
Unlimited Custom Reports
You can use dozens of built-in, customizable reports to instantly see a detailed snapshot of your spa.
Simplify Your Accounting
Combine sales, returns, and tax collected with your end-of-day reports. You’ll have everything you need.
Boost Your Online Reputation
We encourage, incentivize, and reward your clients to write reviews about your spa with our rewards program. We take your customers' 5-star experiences and spread those glowing reviews all across the top sites, such as Google.
Customer Reviews Matter!
Savvy shoppers routinely read reviews online before making a purchase, so what customers say about your spa on the web is essential to success. The WellnessLiving system collects and showcases verified reviews from your happy customers, making these available for all to see. Our built-in loyalty program gets your clients talking, sharing their experiences over reviews. You can even have conversations with your customers by responding to their reviews with comments that new customers will also see. Connecting with your clients has never been easier.
Your Reviews Everywhere
Our platform automatically publishes your verified customer reviews across the web. Each time you get a new customer review, it is published right on your website, your Facebook page, and your WellnessLiving website. Reviews are also automatically syndicated directly into Google where customers can find your spa instantly on the FIRST page.
Your Spa in the Mobile Age
Whether using your own mobile-friendly website or our WellnessLiving iPhone/Android app, clients will love the experience. With more and more people using smart phones for everything, we’ve made it easier than ever for clients to browse, book, and pay for your services right away.
Customers Find You
Customers Learn About You
As a WellnessLiving affiliated business, you will automatically appear on the WellnessLiving app. With hundreds of thousands of people already accessing WellnessLiving on their phones, that’s a lot of opportunity to capture new customers in your area.
On your listing, customers will read reviews, see who is working, check out esthetician bios, and view pictures and descriptions of the services that you offer at your spa.
Customers Book on Their Phone
Let customers book spa appointments right from their smart phone. Your schedule will be automatically updated in real-time, so it’s always accurate.
Customers Buy on Their Phone
Sell any of your spa's products or services in your online store to give clients the opportunity to buy from their phone.
Customers Talk About You
WellnessLiving automatically asks your customers to write reviews about their experiences at your spa. Reviews can be written on-the-go, using their phones and are instantly published and syndicated all over the web.
Customer Loyalty is Priceless
To increase spending you need to reward spending. WellnessLiving gives you the tools to turn all your customers into loyal, high-paying customers.
Incentive-based Rewards & Loyalty Program
Offer loyalty points for certain customer actions, such as booking online, referring a friend, buying a product, or even sharing an experience on Facebook or Twitter.
500
Total Available Points
OMG?! I just got a month free because I referred you, you should refer Jen and get a free month also!! Im putting this on Facebook!!
Leaderboard
Earn & Redeem
Your Own Expert
Live Leaderboard for Contests
Turn your customer's experience at your spa into a game.
Award prizes to the person who gets the most points and display the results of your contest on our digital leaderboard.
Award Points for Sharing on Social Media
Use your customers to advertise your spa by leveraging the power of social media and our rewards program.
Customers can share their reviews, activity, leaderboard score, your promotions, and so much more.
Once they accumulate enough points for sharing, they can redeem those points for prizes you've set up.
Your Own Business Loyalty Expert
You can start implementing our ready to use templates immediately, or one of our Business Loyalty Experts can help you develop a loyalty strategy and program.
Either way, you'll have an optimized program from day one.
Reward
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  • 86%
    of businesses increase their revenue by adopting a rewards program.
  • 61%
    of customers prefer to shop at a business with a rewards program.
  • 55%
    of customers are more likely to refer their friends if they are rewarded.
  • 74%
    of businesses that offer a reward program see an increase in customer retention.
Put your Business on Auto-Pilot
We make running your spa easy with hundreds of built-in automations. Set booking rules for appointments, configure automated email marketing campaigns and notifications, create your rewards program, then watch our software do the rest.
Auto-Renewing & Recurring Billing
You can decide how often membership payments recur and if the amount should be charged on customers' credit cards or debited directly from their bank accounts. They will be billed and sent an email receipt automatically for each recurring payment.
Expiring, Declined & Collections
Both you and your customers get notified months in advance when credit cards are expiring, so you can quickly follow up. If transactions decline, you will be notified instantly and can contact the customer right away to resolve the issue. Optionally, our Collections Department can reach out to the client and request credit card or banking information for payment on your behalf.
Email and SMS Notifications
WellnessLiving currently supports over 100 automated email and SMS notifications, which are ready to use immediately and fully templated, customizable for your spa. Best of all, you can add an unlimited number of your own templates to be sent based on the rules that you know work best for your spa.
Automate Your Marketing
You can create a custom campaign and get up and running in minutes. Send emails or use our SMS feature to send text messages directly to your customer’s mobile phone automatically based on a behavior like a purchase, visit count, or number of days of inactivity. Attract more leads and turn them into customers by automating your lead capture and email follow-up. Send a single email for special promotions or use auto-responders to send a personalized series of emails that nurture your leads. Spam scoring helps ensure your emails arrive in the inbox with a 99% deliverability rate.