I’m Len, CEO and co-founder of WellnessLiving. We are the fastest-growing all-in-one business management software in the health and wellness space, and one of the business types we’re grateful to work with are spas and wellness centers. I know just how important it is to take care of yourself, and from time to time, I definitely need a spa day. I truly appreciate everything that wellness center owners do for their clients. Over the years I’ve even had the chance to speak to some of them about their success using WellnessLiving.
First, let me tell you about our story. Getting here wasn’t easy, but I’m proud of how we did it—it took a lot of hard work, support from the wellness community, and a little bit of fate.
In 2009, I started a bootcamp that grew into a business with multiple locations across North America. As the business grew, I was overwhelmed with the increasing fees from my business management software: Mindbody. I knew there had to be a better solution.
By luck, I ran into my childhood friend, Sasha Davids, while on vacation in Jamaica. We spent the whole week catching up and I shared the challenges I was facing with my customer relationship management (CRM) and scheduling software and knew I wasn’t alone.
Together, Sasha and I made it our goal to create an affordable, easy-to-use, and customizable system for our customers. After all, everything we do is for them! Our team is 100% committed to developing each software feature with wellness center owners like you in mind. With our software by your side, we take the client experience to the next level. From scheduling and booking appointments, to setting up profiles—managing your clients has never been easier.
- Our Achieve Client App lets clients conveniently book, check in, and pay for appointments without crowding your front desk.
- Clients can fill out our electronic intake waiver online in a matter of minutes.
- Our loyalty rewards program makes it simple for clients to earn points, redeem them for prizes, and view their ranking on the leaderboard.
- Our customer reviews feature lets you manage, respond, and highlight reviews whenever clients have positive feedback for you.
There is just so much that wellness center owners love about our platform. Just ask Ayanna Williams-Jones, the owner of Pedicure & Shoes 2 Go Day Spa in Detroit, Michigan. I sat down with Ayanna as part of our CEO Tour—a passion project of mine where I visit our customers, listen to their amazing stories, and even try their services.
When I visited Ayanna’s day spa, I learned that it’s a one-stop wellness shop where they offer massages, facials, pedicures, and manicures. That’s a lot of appointments and memberships to manage, but our booking software streamlines the process and allows Ayanna to create monthly recurring memberships for all their services.
The system also lets you set up automatic renewals for memberships, collect and update credit card information, send automatic notifications to clients whenever their membership renews, and send out email receipts whenever a client makes a purchase.
Ayanna loves that WellnessLiving provides her business with an all-in-one solution to grow and manage and her day spa. I also had a great time learning all about Pedicure & Shoes 2 Go Day Spa, and especially enjoyed the great pedicure! Check it out in the video below.
WATCH THE PEDICURE & SHOES 2 GO DAY SPA CEO TOUR
There are just so many endless possibilities of what our platform can do for your business. There is a reason so many spas and wellness centers choose WellnessLiving. We stand by our product, and I’d love for you to give it a try and learn more about how it works in action. And remember, right from the first call with our team, you’re family—plain and simple—and we’ll be there for you whenever you need us!