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Wellness Tour

Spa Software

WellnessLiving's wellness and spa software is your all-in-one solution to keep your business organized and efficient. Streamline your center's operations with integrated payment solutions, an app for staff and clients, automated marketing, appointment customizations, and more!

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Booking Couldn’t Be Easier

We've got what you need to pack your schedule! Whether it’s online or from their mobile device, new and existing clients can instantly book consultations, private sessions, and special treatments at your wellness studio.

Complete Convenience

WellnessLiving's spa software boosts your appointment bookings and streamlines your business with easy multi-channel booking options for your wellness business. With lots of automations in place, our spa business software lets you reach more clients, fill up time slots, and deliver excellent service with the latest features to make booking your services easy.

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Showcase your Wellness Center

WellnessLiving has partnered with Google to bring you Reserve with Google. It allows new leads to easily find and book your wellness studio appointments directly from web searches and map results.

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Interact with Ease

Increase engagement and attract new clients with the help of our customizable widgets that provide a window into your wellness business. Simply embedded online, now you can use your very own website or Facebook page to allow your wellness center clients to explore your treatments, book appointments, write reviews and more!

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Easily Manage Rooms and Equipment

Let your clients conveniently pick their favorite treatment room or bed with just a few clicks. From chairs to towels and lockers, Book-a-spot keeps your wellness center's assets organized and all in one place so you can focus on your clients and their needs.

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Customers Love Us

Spa Software Testimonials

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"I love how easy it is for my clients to book appointments. It feels like WellnessLiving designed the software just for my business!"

Nancy Brewington

Hands ‘N Harmony Wellness Center

Marketing Solutions

WellnessLiving's software for spas makes growing your center easy! Showcase your wellness studio and target clients using our exclusive marketing tools to attract, engage, and retain your clientele.

Make Yourself Memorable

Broadcast your wellness business using our dynamic marketing tools to connect with your clients. Get your online spa software working for you - set up automated messaging to encourage clients to book their next treatment while there is still space available, announce a new service or special event, or reach out to those you haven't seen in a while with customizable emails or text messages.

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Build Your Online Presence

We understand the importance of standing out online. Highlight your center's unique brand, get more traffic, and convert more leads into wellness clients with your fully responsive and easy-to-use custom website featuring built-in Search Engine Optimization (SEO). From design to development and updates, we're with you every step of the way!

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Create Connections

WellnessLiving makes it easy to implement your very own direct mail campaign. We help you design postcards to support your wellness center's brand and clearly get your message across. Stand out from the competition and increase engagement with a personalized postcard to show your clients how much you care.

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Test our SMS Feature

Our spa management software lets you easily create, target, and send SMS campaigns. Our SMS feature can help you reach customers on-the-go by sending SMS messages directly to their mobile device.

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Powerful Mobile Applications

Extend your reach beyond your center and empower your clients and specialists by engaging them through versatile apps. Our game-changing mobile client and staff apps are here to help you manage your wellness business.

Achieve Client App

Your customizable client app is designed to match the look and feel of your brand and will take your center to the next level! Clients will keep your business top-of-mind with this easy access at their fingertips using our spa appointment software. Streamline and increase online bookings, engage your clients, make online sales, and more with our industry-leading Achieve Client App.

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Elevate Staff App

You and your specialists will love being able to manage the schedule on the go from our Elevate Staff App. This employee management app is specifically designed to meet the needs of spa owners, so they can enjoy the freedom of substituting staff, scheduling new appointments, viewing detailed reports, or following up on missed payments, all of that and more right in the palm of their hands.

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Payments / point of sale

Your Complete Payment System

Transforming the beauty and wellness industry, our powerful payment and point-of-sale platform makes every transaction seamless and simple for you and your wellness center clients. In addition to reducing your fees, our management software for spa owners allows you to store credit cards for monthly recurring billing and even sell your products online. All the while, WellnessLiving's online spa management software will automatically track your inventory with every purchase and deliver email receipts on your behalf. We are your all-in-one solution!

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Best Features

Features Your Wellness Center
Will Love

Your business is unique, but there are some features that all wellness business owners agree will streamline your operations and make your business thrive.

Increase your sales and profits using WellnessLiving's business software platform.
Increased Sales

Your business will benefit from the increased sales you experience once you sign up with WellnessLiving's spa scheduling software. In addition to helping you fill empty time slots with our efficient spa scheduling, our integrated payments make it so you can collect more anytime, anywhere - you can even require deposits to secure appointments or automate upselling in your booking process.

Automate reminders and improve communication.
Automated Reminders

Automate your business by setting up unique notifications that will be sent out to your clients and staff when you need them. With automated appointment reminders, you can improve the customer experience and reduce last-minute cancellations, all manageable with just a few clicks through our user-friendly interface. Confirm appointments, notify both parties of any changes made, and find out about cancellations instantly by email or text. You can customize these communications for your wellness business and never have a no-show again!

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Electronic Forms

We want to keep your center organized and free up your time from manual tasks while also signing up clients and reducing waste. As soon as clients register online, they will be prompted to fill out a questionnaire or intake form and sign your waiver - just swipe their finger on the app or use a mouse/signature pad in person and the form is stored on their profile.

Easily manage your memberships online for your gym, spa, dojo or studio.
Client Management

Get to know your clients like never before with our versatile and unique client profiles tailored for the wellness industry. Contact information and medical history will be stored in one place, as well as past purchases and attendance. Send and track emails or texts to your clients directly through their profile and you can even store visit notes and preferences - you've never been more informed.

Manage staff payroll, scheduling, communication and more.
Staff Management

As your business partner, WellnessLiving is here to help you manage your staff. Through our online spa software, you can create unique staff roles with customized access to keep your information safe. Create multiple pay rates and let the software track your payroll with detailed reports that you can export to Excel. Assign tasks and manage schedules online or on the staff app - everything you need at a glance.

Provide flexible, easy to use booking options.
Booking Flexibility

Create questionnaires clients can fill out while registering, and let them choose their favorite specialist or spa room when making their spa appointment. You can make your clients request appointments and require them to leave either a credit card or deposit when booking. Customize the booking flow for your clients so that it's easy for them and you get the information you need, allowing you to offer more personalized services tailored to each client’s preferences using an online booking system.

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Advanced reporting

Powerful Data at Your Fingertips

Instantly gain deep insight into your wellness business by staying on top of all your key metrics with a detailed range of custom reports, all exportable in Excel format. You have the freedom to save your favorite reports and customize your own dashboard so that you can get a daily overview of your operations as soon as you login to WellnessLiving. We track your data so you can make informed decisions about staffing, payroll, inventory, marketing, and more.

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From the Blog

A Letter From Our CEO

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Len Fridman
CEO & Co-Founder

I’m Len, CEO and co-founder of WellnessLiving. We are the fastest-growing all-in-one business management software in the health and wellness space, and one of the business types we’re grateful to work with are spas and wellness centers. I know just how important it is to take care of yourself, and from time to time, I definitely need a spa day. I truly appreciate everything that wellness center owners do for their clients. Over the years I’ve even had the chance to speak to some of them about their success using WellnessLiving.

First, let me tell you about our story. Getting here wasn’t easy, but I’m proud of how we did it—it took a lot of hard work, support from the wellness community, and a little bit of fate.

In 2009, I started a bootcamp that grew into a business with multiple locations across North America. As the business grew, I was overwhelmed with the increasing fees from my business management software: Mindbody. I knew there had to be a better solution.

By luck, I ran into my childhood friend, Sasha Davids, while on vacation in Jamaica. We spent the whole week catching up and I shared the challenges I was facing with my customer relationship management (CRM) and scheduling software and knew I wasn’t alone.

Together, Sasha and I made it our goal to create an affordable, easy-to-use, and customizable system for our customers. After all, everything we do is for them! Our team is 100% committed to developing each software feature with wellness center owners like you in mind. With our software by your side, we take the client experience to the next level. From scheduling and booking appointments, to setting up profiles—managing your clients has never been easier.

  • Our Achieve Client App lets clients conveniently book, check in, and pay for appointments without crowding your front desk.
  • Clients can fill out our electronic intake waiver online in a matter of minutes.
  • Our loyalty rewards program makes it simple for clients to earn points, redeem them for prizes, and view their ranking on the leaderboard.
  • Our customer reviews feature lets you manage, respond, and highlight reviews whenever clients have positive feedback for you.

There is just so much that wellness center owners love about our platform. Just ask Ayanna Williams-Jones, the owner of Pedicure & Shoes 2 Go Day Spa in Detroit, Michigan. I sat down with Ayanna as part of our CEO Tour—a passion project of mine where I visit our customers, listen to their amazing stories, and even try their services.

When I visited Ayanna’s day spa, I learned that it’s a one-stop wellness shop where they offer massages, facials, pedicures, and manicures. That’s a lot of appointments and memberships to manage, but our booking software streamlines the process and allows Ayanna to create monthly recurring memberships for all their services.

The system also lets you set up automatic renewals for memberships, collect and update credit card information, send automatic notifications to clients whenever their membership renews, and send out email receipts whenever a client makes a purchase.

Ayanna loves that WellnessLiving provides her business with an all-in-one solution to grow and manage and her day spa. I also had a great time learning all about Pedicure & Shoes 2 Go Day Spa, and especially enjoyed the great pedicure! Check it out in the video below.

WATCH THE PEDICURE & SHOES 2 GO DAY SPA CEO TOUR

There are just so many endless possibilities of what our platform can do for your business. There is a reason so many spas and wellness centers choose WellnessLiving. We stand by our product, and I’d love for you to give it a try and learn more about how it works in action. And remember, right from the first call with our team, you’re family—plain and simple—and we’ll be there for you whenever you need us!

 

Sincerely,

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Len Fridman
CEO & Co-Founder

Boost Your Business Revenue by +57%

  • Save Time and Grow Faster — Manage your bookings and payments in fewer clicks with easy-to-use features.
  • Increase Brand Loyalty — Level up with your very own custom-branded iOS and Android client apps.
  • Get More Clients — Attract, convert, and retain with a fully-integrated custom website and powerful SEO.

We have significantly improved our member engagement and retention strategies. It’s the ultimate solution!

Steve Cristini
Cristini Athletics
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