IMPORTANT INFORMATION for BALANCE Members.

Your week starts on the date of purchase of the BALANCE package. You can find your date of purchase on the app by clicking ‘More, then Purchases, then clicking on your Balance package.’ On the website go to ‘My Profile, then click on Passes and Memberships.’ You then need to see what day of the week that date was – that day is the starting day of your week. That week is the same through the duration of your package. The 3-month package has the same week for the entire 3 months; the 6-month package has the same week for the entire 6 months. The unlimited package doesn’t need to worry about weeks. The 1-month package will have a different week every month according to the purchase date.

If you have further questions, please call the front desk desk at 262-586-0199 or email the Studio Coordinator at balanceprogramhgc@gmail.com