I purchased my massage off of Groupon for first time clients only. All of the staff I encountered was great from the beginning. When I called to book the massage I told them that it was my first time receiving a massage and asked them a couple of questions. She was very polite and was able to answer the questions for me. The office staff when I walked in were very welcoming. My massage therapist was Devin. He was phenomenal! When you book you receive a questionnaire to fill out. When I went into the massage room he already knew what I wanted him to pay most attention to and what my concerns were for those areas. He even knew that it was my first time. That means Devin actually took the time to go over everything beforehand. With it being my first massage ever, he explained to me what he was going to do, asked if I had any questions for him, or if there were any areas I did not want him to work on. He knew that I was nervous but as soon as he started I was put at ease and felt extremely comfortable. I will definitely be returning. Thank you all for such a wonderful experience!