Elements Massage – follow-up

The other day I received a phone call from the owner of Elements Massage, Russ Campbell.  He was very kind and apologized for the misfortune that transpired on February 27, 2015.  .  He will be addressing the issues with his employees to prevent future confusions between clients.  I want to thank Russ for the financial reimbursement for the massage charges on February 27.  

I certainly hope that future clients will be treated with the upmost importance.  When you go to a spa for pampering, it should begin at the door and continue until you leave the facility.