As someone who hasn't had a lot of massages, all of my experiences at Stillpond Massage Therapy have been comfortable. Each of the therapists run things in a similar fashion. They ask if you have any current issues or any long standing issues which might cause pain/discomfort. They are attentive throughout and will make adjustments as needed. Just walking in the door is relaxing! On my most recent visit I dealt with Hope, and it was a great experience. We all need a life ring from time to time and this establishment is definitely one!