Cancellation Policy

Please choose your course carefully, as we do not offer refunds. However, if needed, you may transfer your enrolment to another course date or to another person.

-Final balance is due by the course start date unless a payment plan is in place.
-Your certificate will only be issued once full payment is received.
-To cancel your registration, you must email us to arrange a call with Lainie. Cancellations will not be processed via text or email alone.
-In case of a Pandemic or a positive PCR/RAT COVID test no refund will be given but course is transferable to another person or course date.

Attendance Policy

-A minimum of 95% attendance is required for certificate to be awarded
-Students who miss more than 95% of the contact hours may request private tuition at their own cost to make up any missed sessions (costs are $85hour)
-This course is competency-based, which means there is no pass or fail. Students may submit their final assessment until they are deemed to be competent.