I purchased 2 floats through a promo and it took me a while to set up my first appt due to work and lack of free time. I am so glad that I was finally able to experience my first float on 11/23. Tessa gave me a tour of the areas that I would be using and explained the process to me thoroughly and with great enthusiasm. She made my visit and experience that much better and I plan on setting up my next float very soon. Thank you.