I took the three day novice class with Rachel and when I say novice I mean NOVICE!! Rachel was informative and kind and patient. She knew when to instruct and guide and when to just let me figure it out. She was very supportive which I needed as it was not easy but by the third day I was feeling so much better about my skill level and comfort level thanks to her excellent teaching. The boats are all in excellent condition and everyone I met was friendly and happy and encouraging. I highly recommend trying this sport even if you have never done it. Rachel will help you do it every step (row) of the way!!