Apr 06 2026
Health and Beauty Highlights | April 2026 (Version 26.72)
Last Updated on 7 April, 2026
Growing your business takes more than attracting clients. It’s about turning interest into bookings, keeping your schedule full, and delivering an experience that brings people back.
Release 26.72 helps you do exactly that.
With more automation, better visibility, and fewer manual tasks, you can turn everyday operations into opportunities for growth—without adding more to your plate. These updates are designed to help you move faster, convert more clients, and run a more streamlined business from end to end.
Here’s what that looks like in action.
Marketing Suite 2.0 Is Rolling Out Now
- Pre-built marketing automations – Automated workflows convert leads and re-engage clients on autopilot using proven client journey strategies and real promotional opportunities. These pre-built click-to-launch campaigns are just what Claudine Fenniman, Director and Owner of Yoga with Love, told us she needed.
- Email Domain Verification – Sending emails from your own verified domain reinforces your brand with every message and improves inbox placement, creating a more professional and recognizable client experience. It’s exactly the standard of client care that Dave Brett, Owner of Griffins Boxing, told us he wants for his communications.
CAASI: Your AI Front Desk, Now Even Sharper
Convert more website visitors into booked clients. CAASI now provides more personalized, nuanced answers about your services, availability, and pricing—so potential clients get what they need and book on the spot. Businesses with the CAASI widget on their website are seeing up to 32% more online bookings and increased visibility on AI-powered platforms like ChatGPT, Claude, and Gemini.
More Bookings, Less Drop-Off
- Booking for a guest – Guest booking removes friction at the point of entry, making it easy for new clients to book instantly and include a guest who doesn’t have their own account. It’s essential to remove barriers for first-time clients, as we heard from Valeria Fraire at Life Fitness.
- Invite friends to join a booking – Invite a Friend turns every appointment into a built-in referral opportunity, helping you grow your client base through shareable booking links and tracked referrals. It’s the kind of community-driven growth championed by Candy Jardine Morrow, Owner of Vivify House of Yoga.
Stronger Scheduling, Better Client Experience
- Protect your revenue, avoid overlapping bookings – Overlapping booking prevention protects your schedule from conflicts, ensuring spots are filled by clients who can attend and keeping your availability accurate.
- Consolidate notifications for multiple bookings – Combined confirmations for bookings made at the same time reduce notification overload and create a cleaner, more professional communication experience. Reflecting the client-first approach valued by Sumy Roc, Owner of Evolved Strength Training Studios.
Clearer Insights, Confident Decisions
- Unified view of upcoming and remaining visits – Enhanced visit tracking gives your team clear visibility into used, upcoming, and remaining sessions, reducing front desk confusion and improving client interactions. That level of operational clarity makes a real difference, as we heard from Bryan Wisdom and his team at Wisdom Movement Method Fitness.
Check out the Release Notes for all the new features and improvements in Release 26.72, and let us know what you think. Your feedback helps shape every update.
At WellnessLiving, we’re proud to support the professionals shaping the future of health and beauty. Here’s to growing, glowing, and thriving together.
❓ Marketing Automation and Client Conversion FAQs ❓
How can automation reduce client drop-off during the booking process?
Automation ensures timely follow-ups when clients show interest but do not book. Reminders and prompts guide clients back to complete their booking. Reducing friction helps capture more conversions. Consistent follow-up improves booking rates significantly.
What strategies help businesses turn first-time visitors into paying clients?
Simplify the booking process and remove unnecessary steps at checkout. Offer guest booking to reduce barriers for new clients. Clear communication builds trust early in the client journey. Easy entry points increase first-time conversions.
How can referral features increase bookings without extra marketing spend?
Referral tools turn existing clients into active promoters of your business. Shareable booking links make it easy to invite friends. Tracking ensures referrals are measurable and repeatable. This approach drives organic growth with minimal effort.
How do scheduling improvements impact client experience and retention?
Accurate scheduling prevents double bookings and reduces client frustration. Clear availability ensures clients can book with confidence. Fewer errors create a smoother experience overall. Positive experiences increase the likelihood of repeat visits.
Why is visibility into client activity important for front desk teams?
Clear visit tracking helps staff answer client questions quickly and accurately. This reduces confusion during check-in or booking changes. Better visibility improves communication and service quality. Confident interactions enhance the overall client experience.
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